7-Eleven Jobs
Job posting data last updated October 23, 2026.
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Senior Telecom Provisioning Analyst
Leads a team of Telecom Provisioning Analysts while performing complex provisioning and service delivery activities. Responsible for team performance, KPI management, vendor coordination, escalations, and successful delivery of telecommunications services supporting a large-scale retail enterprise with thousands of store locations, corporate offices, and distribution facilities across North America.
Key Duties and
Responsibilities
Lead, coach, and assign work for a team of Telecom Provisioning Analysts.
Establish, monitor, and report on KPIs, SLAs, productivity, order cycle times, backlog, service quality, and vendor performance metrics.
- Oversee telecom provisioning operations supporting a geographically dispersed retail environment with thousands of locations.
Act as the primary escalation point for provisioning, carrier, and service delivery issues.
Education and Experience
Education
Bachelors/4 Yr Degree or experience in lieu of degree
Years of Relevant Work
Experience
5
Years of Management
Experience
2
Certifications /
Licenses
Click or tap here to enter certifications/licenses required or preferred.
Specific Knowledge and
Skills
Experience supporting large enterprise, retail, multi-site, or distributed operations environments.
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