Operations Communications Specialist7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day.

If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

The Operations Communications Specialist coordinates the internal communications for the organization; designs, writes, edits, proofreads and revises communication content as necessary; ensures consistent design of communications and compliance with Company policies, procedures, standards and goals.

Responsibilities

Designs, writes, edits and delivers planned, recurring and non-recurring communications as elements of the overall communication strategy and communicates to multiple, diverse audiences at all levels of the organizations

Consults with internal departments about timing, format and content of communications to employees that will enhance employee trust in Company leadership and confidence in the Company as a whole

• Determines and develops the best method of communicating messages and uses creative ability to assist Managers with developing content of messages consistent with the corporate communication philosophy

Uses developed expertise and makes recommendations to Manager regarding the development and implementation of a communication protocol consistent with best practices within the communications discipline

Monitors feedback portals and handles general communication questions, concerns or requests for assistance in drafting communications

Uses creative ability to create and publish corporate communications; ensures communications are written in a manner that ensures all employees understand

Assists in the development, implementation and ongoing maintenance of new Company-wide portals of communication

Assists in the collection and compilation of Company-wide information collection efforts, e.g., employee surveys

Investigates perceived abuses to established communication protocols and reports findings to Manager

Develops and presents programs aimed at improving communication skills and communication effectiveness

Attends programs, seminars and workshops relevant to the discipline of communications

Monitors and maintains corporate TeamView and department TeamView sites for content and updates accordingly

Completes other duties, including special projects, as assigned by Management

Education

Requirements

Bachelor's Degree in Communications, Public Relations, English or other related discipline

Experience

Requirements

Previous experience with public relations or communications design and development preferred

Skill

Requirements

Demonstrated expertise with Word, Excel and other MS Office suite applications

Outstanding communication skills and the ability to research and resolve issues

Excellent customer service skills and the ability to work with people having diverse requirements

Well organized with the ability to work under pressure and meet tight deadlines

Good understanding of intra-department functions and operations

Ability to perform repeated bending, standing and reaching

Ability to occasionally lift up to 40 pounds