Supplier Operations Manager
7-Eleven
Washington, District Of Columbia
Posted 2 weeks ago
Willingness to travel up to 50% to conduct on-site facility visits and support operational improvement initiatives
Qualifications
Education
Bachelor's degree in Engineering, Supply Chain, Operations Management, Industrial Engineering, or related field required
Preferred Certifications
- Lean Six Sigma certification (Green Belt or Black Belt) or continuous improvement certification strongly preferred
Responsibilities
Primary Duties
- Serve as the primary operational liaison for assigned portfolio of supplier facilities, building strategic partnerships that drive accountability, performance improvement, and operational excellence
- Conduct monthly or quarterly on-site visits to evaluate production processes, assess operational standards, identify execution gaps, and provide hands-on consulting to improve facility performance
- Provide operational consulting and technical guidance across production flow optimization, line efficiency improvements, capacity planning, and labor and staffing model design
- Partner with suppliers to support successful new product launches, ensuring production readiness, execution capability, scalability, and adherence to quality specifications
- Drive continuous quality improvement initiatives by identifying root causes of defects, implementing corrective actions, and establishing preventive measures to sustain quality standards
- Develop, operationalize, and monitor key performance indicators (KPIs) including yield, waste, service levels, labor efficiency, and overall equipment effectiveness (OEE)
- Monitor supplier performance through comprehensive scorecards and reporting systems, ensuring alignment with company standards, targets, and strategic objectives
- Collaborate cross-functionally with operations, field merchandising, quality assurance, and supply chain teams to identify performance gaps, benchmark execution across facilities, and support in-market product launches
- Lead continuous improvement efforts across the supplier network by standardizing best practices, facilitating knowledge transfer, and driving measurable results through Lean and Six Sigma methodologies
- Analyze operational data and production metrics to translate insights into actionable improvement plans that enhance efficiency, reduce costs, and improve service levels
- Facilitate problem-solving sessions with supplier leadership teams to address operational challenges, remove barriers, and implement sustainable solutions
- Develop and deliver training programs to build supplier capabilities in operational excellence, quality management, and performance measurement systems
Experience Requirements
Required
5+ years of experience in manufacturing operations, supply chain management, or operations consulting roles.
5 years of experience
Required Skills
Technical Skills
Strong understanding of manufacturing operations, production systems, and supply chain management principlesProficiency in industrial engineering concepts including workflow optimization, time studies, capacity analysis, and labor modelingAdvanced analytical skills with ability to interpret operational data, identify trends, and translate insights into actionable improvement strategiesExperience with Lean manufacturing principles including value stream mapping, 5S, kaizen events, and waste elimination techniquesProficiency in Microsoft Office Suite (Excel, PowerPoint, Word) with advanced Excel skills for data analysis, pivot tables, and dashboard creationExperience with production planning systems, quality management systems, and performance management toolsStrong project management capabilities with ability to drive initiatives from concept through implementation and sustainment
Soft Skills
Excellent problem-solving and root cause analysis capabilities using structured methodologies such as 5 Whys, fishbone diagrams, and Pareto analysisStrong interpersonal and relationship management skills with proven ability to influence and partner effectively with external stakeholdersExcellent communication and presentation skills for both field-level operational discussions and executive-level reportingAbility to manage multiple facilities and competing priorities simultaneously in a fast-paced, dynamic environment
Full Job Description
Supplier Operations Manager
The Supplier Operations Manager serves as the primary operational partner to a portfolio of approximately 5-10 supplier facilities, driving performance excellence, operational efficiency, and execution consistency across the supplier network. This role combines hands-on operational consulting with strategic oversight to optimize production outcomes, support new product launches, and establish best-in-class operational standards. The position requires regular on-site engagement through monthly or quarterly facility visits and continuous performance monitoring to identify improvement opportunities and implement sustainable solutions that enhance supplier capabilities and business results.
Key Duties And Responsibilities
Education And Experience
Education: Bachelor's degree in Engineering, Supply Chain, Operations Management, Industrial Engineering, or related field required.
Years Of Relevant Work Experience: 5+ years of experience in manufacturing operations, supply chain management, or operations consulting roles.
2+ years of experience working directly with production environments, supplier networks, or vendor management in a distributed network.
Years Of Management Experience: 2+.
Certifications / Licenses: Lean Six Sigma certification (Green Belt or Black Belt) or continuous improvement certification strongly preferred.
The Supplier Operations Manager serves as the primary operational partner to a portfolio of approximately 5-10 supplier facilities, driving performance excellence, operational efficiency, and execution consistency across the supplier network. This role combines hands-on operational consulting with strategic oversight to optimize production outcomes, support new product launches, and establish best-in-class operational standards. The position requires regular on-site engagement through monthly or quarterly facility visits and continuous performance monitoring to identify improvement opportunities and implement sustainable solutions that enhance supplier capabilities and business results.
Key Duties And Responsibilities
- Serve as the primary operational liaison for assigned portfolio of supplier facilities, building strategic partnerships that drive accountability, performance improvement, and operational excellence
- Conduct monthly or quarterly on-site visits to evaluate production processes, assess operational standards, identify execution gaps, and provide hands-on consulting to improve facility performance
- Provide operational consulting and technical guidance across production flow optimization, line efficiency improvements, capacity planning, and labor and staffing model design
- Partner with suppliers to support successful new product launches, ensuring production readiness, execution capability, scalability, and adherence to quality specifications
- Drive continuous quality improvement initiatives by identifying root causes of defects, implementing corrective actions, and establishing preventive measures to sustain quality standards
- Develop, operationalize, and monitor key performance indicators (KPIs) including yield, waste, service levels, labor efficiency, and overall equipment effectiveness (OEE)
- Monitor supplier performance through comprehensive scorecards and reporting systems, ensuring alignment with company standards, targets, and strategic objectives
- Collaborate cross-functionally with operations, field merchandising, quality assurance, and supply chain teams to identify performance gaps, benchmark execution across facilities, and support in-market product launches
- Lead continuous improvement efforts across the supplier network by standardizing best practices, facilitating knowledge transfer, and driving measurable results through Lean and Six Sigma methodologies
- Analyze operational data and production metrics to translate insights into actionable improvement plans that enhance efficiency, reduce costs, and improve service levels
- Facilitate problem-solving sessions with supplier leadership teams to address operational challenges, remove barriers, and implement sustainable solutions
- Develop and deliver training programs to build supplier capabilities in operational excellence, quality management, and performance measurement systems
Education And Experience
Education: Bachelor's degree in Engineering, Supply Chain, Operations Management, Industrial Engineering, or related field required.
Years Of Relevant Work Experience: 5+ years of experience in manufacturing operations, supply chain management, or operations consulting roles.
2+ years of experience working directly with production environments, supplier networks, or vendor management in a distributed network.
Years Of Management Experience: 2+.
Certifications / Licenses: Lean Six Sigma certification (Green Belt or Black Belt) or continuous improvement certification strongly preferred.
How to Apply
7-Eleven
About
Founded in 1927 in Dallas, Texas, 7-Eleven introduced the world to the concept of convenience retailing. Known for its iconic Slurpee and Big Gulp, 7-Eleven now operates over 71,000 stores globally in...
$35
/ hour
7-Eleven pays $35 for Project Manager in Washington, District Of Columbia, with most salaries ranging from $25 to $52. Pay can vary based on role, experience, and local cost of living.
Median
$35
Low
$25
High
$52
Companies Similar to 7-Eleven for Jobs
Share This Job
Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.