Senior Director, Enterprise AI
7-Eleven
Irving, Texas
Posted 6 days ago
Responsibilities
Primary Duties
- Define and execute a multi-year enterprise AI roadmap aligned to customer, store, enterprise, and engineering priorities.
- Identify and scale high-impact use cases across all four pillars.
- Translate emerging capabilities (GenAI, agentic AI, predictive analytics, computer vision) into practical, production retail solutions.
- Own end-to-end AI engineering delivery: architecture → production → scale.
- Build and operate enterprise AI platforms — data pipelines, MLOps/LLMOps, real-time inference, agent orchestration, and GenAI tooling.
- Enable edge and real-time AI for in-store and customer-facing applications.
- Integrate AI into core systems (POS, mobile, loyalty, supply chain, enterprise platforms).
- Establish standards for scalability, reliability, and performance.
- Scale AI across thousands of stores and millions of customer interactions.
- Drive measurable outcomes across revenue, efficiency, and productivity.
- Establish KPIs for adoption, performance, and ROI across each pillar.
- Implement responsible AI frameworks covering risk, compliance, data privacy, and security.
- Ensure enterprise-grade governance across all AI systems and agents.
- Build and lead a high-performing AI engineering organization.
- Partner across IT, Digital, Product, and Operations to drive adoption.
- Influence executive stakeholders and embed AI into core business strategy.
About This Role
7-Eleven is on a multi-year journey to become an AI-first retailer—embedding intelligence into every store, every customer interaction, every enterprise decision, and every line of code we ship.
Experience Requirements
Required
12–15+ years in AI/ML engineering, data platforms, or advanced analytics, with proven delivery at scale.
Full Job Description
Senior Director, Enterprise AI
7-Eleven is on a multi-year journey to become an AI-first retailer—embedding intelligence into every store, every customer interaction, every enterprise decision, and every line of code we ship. We're seeking a Senior Director, Enterprise AI to architect, build, and scale the AI platforms that will power that transformation.
In this role, you'll lead one of retail's broadest and most impactful AI charters. You'll shape agentic commerce experiences that anticipate customer needs, deploy real-time AI across thousands of stores, scale GenAI and copilots throughout the enterprise, and accelerate software delivery through AI-assisted engineering. From customer-facing innovation to operational excellence, executive decision-making, and modern software development, you'll drive AI that creates measurable business impact at a scale few companies can match.
Key Responsibilities
Qualifications
7-Eleven is on a multi-year journey to become an AI-first retailer—embedding intelligence into every store, every customer interaction, every enterprise decision, and every line of code we ship. We're seeking a Senior Director, Enterprise AI to architect, build, and scale the AI platforms that will power that transformation.
In this role, you'll lead one of retail's broadest and most impactful AI charters. You'll shape agentic commerce experiences that anticipate customer needs, deploy real-time AI across thousands of stores, scale GenAI and copilots throughout the enterprise, and accelerate software delivery through AI-assisted engineering. From customer-facing innovation to operational excellence, executive decision-making, and modern software development, you'll drive AI that creates measurable business impact at a scale few companies can match.
Key Responsibilities
- Define and execute a multi-year enterprise AI roadmap aligned to customer, store, enterprise, and engineering priorities.
- Identify and scale high-impact use cases across all four pillars.
- Translate emerging capabilities (GenAI, agentic AI, predictive analytics, computer vision) into practical, production retail solutions.
- Own end-to-end AI engineering delivery: architecture → production → scale.
- Build and operate enterprise AI platforms — data pipelines, MLOps/LLMOps, real-time inference, agent orchestration, and GenAI tooling.
- Enable edge and real-time AI for in-store and customer-facing applications.
- Integrate AI into core systems (POS, mobile, loyalty, supply chain, enterprise platforms).
- Establish standards for scalability, reliability, and performance.
- Scale AI across thousands of stores and millions of customer interactions.
- Drive measurable outcomes across revenue, efficiency, and productivity.
- Establish KPIs for adoption, performance, and ROI across each pillar.
- Implement responsible AI frameworks covering risk, compliance, data privacy, and security.
- Ensure enterprise-grade governance across all AI systems and agents.
- Build and lead a high-performing AI engineering organization.
- Partner across IT, Digital, Product, and Operations to drive adoption.
- Influence executive stakeholders and embed AI into core business strategy.
Qualifications
- 12–15+ years in AI/ML engineering, data platforms, or advanced analytics, with proven delivery at scale.
- Strong track record building production AI systems and platforms — including GenAI and agentic AI.
- Deep knowledge of ML, GenAI, MLOps/LLMOps, and cloud ecosystems (Azure, AWS, GCP).
- Experience with AI-assisted software development and modern SDLC tooling.
- Retail, multi-site, or customer-centric environment experience preferred.
- Ability to operate as both a hands-on technologist and a strategic leader.
How to Apply
7-Eleven
About
Founded in 1927 in Dallas, Texas, 7-Eleven introduced the world to the concept of convenience retailing. Known for its iconic Slurpee and Big Gulp, 7-Eleven now operates over 71,000 stores globally in...
$37
/ hour
7-Eleven pays $37 for Operations Manager in Irving, Texas, with most salaries ranging from $24 to $55. Pay can vary based on role, experience, and local cost of living.
Median
$37
Low
$24
High
$55
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