Primary Duties

• Conduct investigations and research, utilizing corporate reports and Exception Based Reporting.
• Develop professional, comprehensive cases and research packages that reveal the fraud or misreporting.
• Take the cases through their completion assuring that the appropriate recoveries, documentation and follow up are completed.
• Perform the various tasks and assignments required to carry out the Asset Protection Department's Four Pillar Strategy for Revenue and Profit Assurance, Shortage Control, Incident-Investigation Management and the Safety Program.
• Advise, train and counsel the field operators in shortage control, theft and other asset protection related areas.
• Establish and maintain relationships with local law enforcement, serving as 7-Eleven's representative to the local municipalities.
• Assist law enforcement and 7-Eleven's third-party insurance administrator securing evidence and statements.
• Provide immediate response, support and professional consultation to field operations following critical incidents of crime or disaster that impact store associates, franchisees, guests, licensees and 7-Eleven assets.