Region Restaurant Leader
7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants, and fuel through cutting-edge innovation, working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead, and make a difference, come join our team and help shape the future of convenience.

This position will support the Virginia/Philadelphia/Western Carolina areas.

Imagine working in a place where continuous improvement and innovation are celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.

As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee and Big Bite. "Brain Freeze" is a 7-Eleven registered trademark for our 53-year-old Slurpee, and with over 67,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.

At 7-Eleven, the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.

Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer-obsessed, and entrepreneurial people like you to come make history with us.

At 7-Eleven, we are guided by our Leadership Principles:

• Be Customer Obsessed
• Be Courageous with Your Point of View
• Challenge the Status Quo
• Act Like an Entrepreneur
• Have an "It Can Be Done" Attitude
• Do the Right Thing
• Be Accountable

About this opportunity:
High performing subject matter expert on restaurant brand standards and restaurant operations working on behalf of the Restaurant Platforms teams and, in partnership with Field Operations, to coach, verify, and drive continuous improvement of brand standards execution, food safety, customer experience, and restaurant operation controls.

Key duties and responsibilities:

• Coach, verify and drive improvement of restaurant brand standards execution in the field including quality food preparation, full/fresh presentation and execution of the promotional sales plan and key focus items.
• Coach, verify and drive improvement in food safety in conjunction with the third-party Food Safety Audits (Ecosure).
• Coach, verify and drive improvement in the customer experience with attention to hospitality, quality, speed of service, and cleanliness as measured by the Customer Experience Visits (CEV).
• Coach, verify and drive improvement in restaurant operations controls including labor, waste, and shrink to improve productivity and profitability. Identify opportunities to simplify operations and improve consistent execution.
• Support new restaurant growth.
• Partner with respective Area Leaders and Regional Leaders for a unified focus in the field.

Education and experience:
Education: Associates/2 Yr Degree
Years of relevant work experience: 5+ years
Years of management experience: 5+ years
Certifications / Licenses: Serve Safe, Valid Driver's License

Specific knowledge and skills:

• Restaurant operations experience including managing a restaurant as well as training experience (QSR, Fast Casual or Casual Dining).
• Financial analysis capability relating to restaurant P&Ls including sales, margin, waste, shrink, net profit.
• Knowledge of restaurant industry, foodservice best practices in hospitality, quality, speed of service, and cleanliness as well as business acumen of running a complete business unit.
• Experience developing and operating delivery, order ahead, and drive-thru restaurant operations.
• Proficient in a variety of software systems (Word, Excel, Outlook, and PowerPoint) and able to adapt to new systems.
• Ability to travel, frequently and on short notice for extended periods of time, working across all day parts.
• Strong facilitation, influence, and leadership skills.

7-Eleven is an Equal Opportunity Employer and is committed to workplace diversity.