Field Training Consultants
7-Eleven
Fort Myers, Florida
Posted 1 weeks ago
Qualifications
Education
Bachelors/4 Yr Degree
Required Certifications
- CPLP
- SPHR
- PHR
- APTD
- CPTD
Responsibilities
Primary Duties
- Use communication, coaching and feedback skills to deliver training programs.
- Manage all aspects of the learning experience, including: application check scheduling, supply orders, facilitation, and evaluation of learners.
- Provide feedback (both written and verbal) throughout the training program.
- Communicate progress to field representatives within appropriate timeframes.
- Provide prompt, efficient and courteous service and interactions with learners and respond to their concerns in a professional manner.
- Motivate store teams and learners to increase sales and ensure efficiency to promote good customer service.
- Maintain the Training Center to defined standards and immediately address issues in the Training Center or training store with ops team.
- Collaborate with and influence the Training Center Store Manager/FC or AL/MM or ML to motivate store staff to execute all processes to standards.
- Serve as a role model for store staff and learners on good customer service, effective customer complaint resolution, executing bank policies to standard, and all quality and cleanliness processes.
Experience Requirements
Required
3+ years of relevant work experience
Preferred
Previous experience as a Multi-Unit Manager or high-volume single store location preferred
3 years of experience
Required Skills
Technical Skills
Adept and leveraging technology for communicationStrong skills using the Microsoft Office Suite (Word, PPT, Excel)
Full Job Description
Field Training Consultant
The Field Training Consultant helps new and existing Field Operations and Store Support Center employees and Franchisees gain the knowledge and skills necessary to run profitable stores with high brand standards. Field Training Consultants are also responsible for continuously improving and maximizing their impact on the Training Centers, Training Center Associates, and Learners they support.
KEY DUTIES AND RESPONSIBILITES:
EDUCATION: Bachelors/4 Yr Degree
YEARS OF RELEVANT WORK EXPERIENCE: 3+ years
YEARS OF MANAGEMENT EXPERIENCE: 3+ years
CERTIFICATIONS / LICENSES: CPLP, SPHR, PHR, APTD, CPTD
The Field Training Consultant helps new and existing Field Operations and Store Support Center employees and Franchisees gain the knowledge and skills necessary to run profitable stores with high brand standards. Field Training Consultants are also responsible for continuously improving and maximizing their impact on the Training Centers, Training Center Associates, and Learners they support.
KEY DUTIES AND RESPONSIBILITES:
- Use communication, coaching and feedback skills to deliver training programs.
- Manage all aspects of the learning experience, including: application check scheduling, supply orders, facilitation, and evaluation of learners.
- Provide feedback (both written and verbal) throughout the training program.
- Communicate progress to field representatives within appropriate timeframes.
- Provide prompt, efficient and courteous service and interactions with learners and respond to their concerns in a professional manner.
- Motivate store teams and learners to increase sales and ensure efficiency to promote good customer service.
- Maintain the Training Center to defined standards and immediately address issues in the Training Center or training store with ops team.
- Collaborate with and influence the Training Center Store Manager/FC or AL/MM or ML to motivate store staff to execute all processes to standards.
- Serve as a role model for store staff and learners on good customer service, effective customer complaint resolution, executing bank policies to standard, and all quality and cleanliness processes.
EDUCATION: Bachelors/4 Yr Degree
YEARS OF RELEVANT WORK EXPERIENCE: 3+ years
YEARS OF MANAGEMENT EXPERIENCE: 3+ years
CERTIFICATIONS / LICENSES: CPLP, SPHR, PHR, APTD, CPTD
How to Apply
7-Eleven
About
Founded in 1927 in Dallas, Texas, 7-Eleven introduced the world to the concept of convenience retailing. Known for its iconic Slurpee and Big Gulp, 7-Eleven now operates over 71,000 stores globally in...
$33
/ hour
7-Eleven pays $33 for Corporate Trainer in Fort Myers, Florida, with most salaries ranging from $22 to $50. Pay can vary based on role, experience, and local cost of living.
Median
$33
Low
$22
High
$50
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Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.