Amazon Process AssistantSince opening our virtual doors in 1995, we've been pushing the boundaries of 'possible' further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. This means that our teams band together, roll up their sleeves, and aren't content with just standing still. We're aiming to become the most customer-centric company on Earth. Process Assistants are part of the Last Mile operations in Amazon Logistics and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers.

Responsibilities

Track and report ATS/labor hours

Occasionally, assist with production duties, train associates and verify SOP (standard operating procedure) compliance

• Ensure successful area performance through tracking and reporting metrics

Independently assess all aspects of associate work performance and provide timely and detailed feedback

Participate in Operational Excellence initiatives

Maintain a full understanding of workflow and daily production goals

Review and update SOP's as required

Ensure work areas remain clean and are properly equipped

Identify and address safety hazards within the work area, and participate in safety initiatives

Coach associates on ways to work safely at all times

Ensure all job injuries are reported timely in accordance with established policies and procedures

Provide vacation coverage for Area Managers