Technical Program Manager

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.

Within the Experience Validation organization, the Field Integration and Testing (FIT) team pioneers end-to-end network field validation—testing Leo's full signal path from the customer terminal through gateway infrastructure to the internet, in real customer environments that labs cannot fully replicate. We are looking for a Technical Program Manager to drive the execution of FIT's core testing operations and its international expansion as Leo scales across territories and new hardware. You will be the connective tissue between FIT, Leo engineering, the Beta teams, and the Amazon Devices Field Quality Engineering (FQE) partnership, keeping test coverage aligned with a fast-moving release cadence of new customer terminals, firmware, and mobile app builds.

Key job responsibilities include:

• Owning the program mechanics across FIT's three prioritized workstreams.
• Coordinating pre-release testing of new hardware and app releases before they reach Beta cohorts.
• Creating and driving resolution of bugs and quality issues.
• Tracking the health and uptime of the Solution Lab CT fleet as a shared resource for Leo teams.
• Coordinating execution of country-specific functional test cases (e.g. regional IP routing, KPOP routing, Legal Interception) and B2B use cases—across Solution Labs in the Americas and EMEA.
• Supporting Solution Lab and demo center expansion into future markets.
• Helping operationalize the FQE partnership so expert testers can be dispatched to any country on short notice.
• Managing schedules, dependencies (including Beta Ops provisioning, hardware delivery, and spot enablement), open items, and risks.
• Maintaining clear, data-backed status for leadership.

Success in this role requires strong technical program management judgment, comfort with networking and connectivity concepts, and the ability to coordinate many moving parts across teams, vendors, and geographies. You will define and report the metrics that show testing is on track and you anticipate dependencies and risks before they slip. You will write and communicate crisp and concise updates. The ideal candidate is a hands-on, highly organized TPM who thrives in ambiguity, is comfortable working closely with engineers and field testers on production hardware and real integrations, and is energized by the challenge of proving out a brand-new satellite connectivity experience country by country.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.