Amazon Jobs in Texas

Join Our Dynamic AWS TeamBecome a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.

Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

Physical Requirements

Lifting and moving material up to 40 pounds each

• Working in cramped and/or elevated locations

Bending, lifting, stretching, and reaching

Standing and walking for up to 8

Ascending and descending ladders, stairs, and gangways safely and without limitation

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential

Requirements

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

Key Job

Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services

Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors

Contributing to documentation and process improvement initiatives based on your analysis of operational issues

Helping to interview, train and onboard new team members

A Day in the Life:

Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:

Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution

Show a strong aptitude for troubleshooting and problem solving

Solve problems at their root and step back to understand the broader context

Are biased to act in the absence of direction or support

You will be required to work shift work that will include days/nights/weekends/holidays.