Technical Program Manager
We are seeking a Technical Program Manager to serve as the Chief of Staff for Amazon's Wireless Connectivity organization (engineers across US and Asia). This person will own operational excellence, strategic planning, and AI-powered program management for a leadership org that ships wireless connectivity solutions (WiFi, Bluetooth, Thread, Zigbee, Matter, Sidewalk) across Amazon's entire device portfolio Echo, Fire TV, Ring, Blink, Key, smart eyewear, and next-generation smart home products. This is not a traditional "track one program" TPM role. You will be the operating system for a hardware engineering organization: running the planning cadence, driving headcount and budget decisions, preparing executive documents (OP1/OP2), monitoring health of 30+ concurrent programs, and building AI-augmented workflows that replace manual toil. You will be the person leadership relies on to know where every program stands and keep a pulse check on org health.

Key job responsibilities:

• Org Operations & Cadence - Own and run the leadership operating rhythm: WBR, MBR, QBR, OP cycles
• Drive cross-team coordination across 4+ sub-orgs
• Prepare agendas, track action items, and ensure decisions are documented and followed through
• Manage org-wide communications: announcements, hiring updates, launch celebrations
• Strategic Planning & HC Management - Own the annual/bi-annual OP1/OP2 planning cycle end-to-end: narrative writing, HC asks, cost modeling
• Manage headcount forecasting
• Run monthly HC scrub: validate loading against 9-Box rules, identify violations, prepare remediation plans
• Model trade-offs between programs, functions, and geos for leadership decisions
• Prepare and maintain roadmap-to-HC mapping for 50+ product programs
• Org Health & Escalation - Monitor org health across the full portfolio (milestones, risks, blockers, dependencies)
• Build dashboards and automated reports that surface Red/Yellow status before review meetings
• Prepare escalation write-ups with data, context, and recommended actions for leadership
• AI-Augmented Operations (Differentiator) - Build, maintain, and improve AI agent workflows that automate operational toil
• Design and operate LLM-based tools for: HC scrub automation, program mapping, report generation, document drafting executive summaries
• Continuously identify manual processes that can be automated with AI/ML tooling
• Evaluate and adopt new AI capabilities (coding assistants, document analysis, data pipelines) for org-wide benefit
• Executive Communication - Write executive-ready narratives: OP documents, business reviews, org highlights, 6-pagers
• Translate technical wireless engineering work into business impact for non-technical audiences
• Prepare data-backed briefing materials for leadership reviews