Tech Writer-Tech III
Employer: Amazon.com Services LLC
Location: Seattle, WA
Multiple Positions Available:

• Author and deliver high-quality documentation and samples for feature launches and projects that help customers successfully implement AWS services.
• Develop comprehensive API reference materials and architectural documentation that demonstrate best practices for large-scale enterprise deployments.
• Develop scripts, sample code, and technical procedures supporting multiple programming languages for AWS services.
• Create reusable code, validation scripts, and demo applications for developer implementation.
• Develop, negotiate, and drive content strategy that is in alignment with product strategy by establishing technical documentation roadmaps.
• Lead strategic content planning sessions with product management teams and influence the development of product and API documentation for AWS services.
• Collaborate with UX designers to write UX text, review UX designs, and influence customer experience decisions.
• Engage with customers, gather data and feedback, and report insights around content performance metrics through analytics implementation and automated feedback collection systems.
• Design and implement processes for documentation effectiveness measurement.
• Drive insights into content and product planning.
• Collaborate with project managers and software engineers to impact engineering execution of AWS features and improve overall product experience.
• Participate in cross-functional teams to influence technical implementation decisions.
• Create automation tools and utilize AI tools that streamline documentation workflows.
• Lead technical documentation initiatives and projects, influencing, developing, and delegating to other writers.
• Establish mentorship for advanced technical writing skills.
• Identify and drive opportunities to improve efficiency through process automation solutions, workflow optimization tools, and scalable content production methodologies.
• Implement cross-functional process improvements that reduce manual effort organization-wide.

Work Schedule: 40 hours/week, 8:00am-5:00pm
Salary Range: $125,800/year to $170,200/year
Equal Opportunity Employer: Amazon.com is an Equal Opportunity Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation