Sr. Infrastructure Technical Program Manager

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services is looking for a Sr. Infrastructure Technical Program Manager (Sr. TIPM) to support and deploy one of the world's largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve the business processes and deployment of hyper-scaled cloud infrastructure - fiber networks, oversight of quality control systems, pre/post-inspections for design validation, driving vendor management, and stakeholder communication for delivery schedules and invoices forecasts.

This opportunity is on the Fiber Deployment team that is within the Global Connectivity Infrastructure Deployment - GCID - organization, which is responsible for planning, developing, and acquiring the physical network solutions that drive Amazon's internal infrastructure and connect our services to the world.

Job expects travel up to 60% of the year for project based inspections.

Key job responsibilities:

• Program management skills are required to monitor and report on vendor delivery of physical infrastructure projects for fiber networks.
• Technical skills include scripting data sources to automate reporting for a large stakeholder body; understanding of fiber optic outside plant, process engineering, construction management, and quality control systems is required.
• Reports to the Fiber Deployment Manager for Civil Build Program, and updates regularly with the Fiber Deployment Senior management through standardized reporting mechanisms.
• Serve as a key member of the GCID - Fiber Deployment team helping to drive overall Network Infrastructure strategy.
• Vendor management to deliver on time, measure progress, and rate through quality key performance indicators.
• Subject matter expert in telecom network construction with experience of permitting, construction methodologies (trenching, drilling, etc), Fiber Characterization skills (OTDR, Polarization Mode and Chromatic Dispersion, Health and Safety, Quality standards and best practices for Outside Plant (OSP).
• Interface with key internal stakeholders (e.g. Networking, Data Center Engineering, Technical Project Managers, Data Center Management, Security, Backbone) to obtain their requirements and drive vendors to adhere to key business requirements.
• Understand technical needs of where to script with SQL, Python III.
• Manage and track approved network plans with internal customers and stakeholders such as technical business developers, equipment vendors or construction vendors until the infrastructure is in service.
• Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale.
• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.

A day in the life:
This role oversees large scale deployments of fiber infrastructure. This includes travel to the field, generation of weekly reports, and updating standards and specifications for a global deployment team. This position requires onsite visits to physical locations and is not a remote job. Physical inspections and learning the technical standards for outside and inside fiber plant is required, with a strong emphasis on program management and internal stakeholder communications.

About the team:
The GCID Fiber Deployment team oversees the installation and quality of the AWS clouds' owned/leased conduit and fiber cable for terrestrial networks. Our mission is to deliver for our internal customers ahead of schedule, backed by a culture of deep technical acumen and can-do attitude. We are customer focused through our team approach to help each other deliver, incorporate radical evolution to simplify processes, and are attentive to detail to ensure a quality product.