Process AssistantThe OpsTech Solutions (OTS) organization provides world-class IT services for Amazon's fulfillment centers and transportation networks worldwide. Within OTS, the Supply Chain organization ensures that Amazon operations sites have the tech equipment that they need, when they need it.

We are seeking for a dynamic, organized self-starter to join our Operations Team as a Process Assistant supporting our flagship Rapid Asset Deployment site, RAD1. This role is based out of RAD1 in Antioch, Tennessee.

The standard hours of operations for the site are:

1st

Shift

6:00am-2:30pm

2nd

Shift

8:00am-4:30pm

3rd

Shift

8:30am-5:00pm

4th

Shift

10:30pm-7:00am

The Process Assistant is assigned to the Area Manager, holding responsibilities specific to the different Fulfillment Center areas. This role also provides hands-on support to our Associates, Area Managers, support agencies, and Operations and IT Managers in RAD1.

Key Job ResponsibilitiesSupport and work in assigned department as required

Support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers

Provide vacation coverage for Area Managers

Provide policy follow-up and attendance tracking (duties do not extend to discipline)

Track and report labor hours

Assist the floor as an associate resource, training associates, and verifying SOP compliance

Ensure successful area performance through tracking, reporting, and feedback of associate performance

Participate in Operational Excellence initiatives in some capacity

Fill in, as needed, with production duties

Fully understand workflow and daily production goals

• Review and update SOP, as required
• Assist in keeping work area clean and organized

Identify and address safety hazards within the work area

Coach associates to work safely at all times

Participate in safety initiatives

Additional duties, as assigned