Technical Program Manager

Amazon Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

We are seeking a highly experienced technical program manager to drive the development and deployment of critical enterprise infrastructure across our rapidly scaling operations. This role will be instrumental in establishing standardized infrastructure deployment practices, managing complex cross-functional programs, and ensuring operational readiness across multiple facilities and technical environments.

A successful candidate is a self-starter who thrives in a start-up environment, has a passion for scaling operations, and possesses a strong background in technology infrastructure program management, network systems, telecommunications, security systems, and communications distribution design and delivery. This role requires 10-15% travel.

Key Job Responsibilities
Program Management & Strategy:

• Lead end-to-end infrastructure readiness programs across solution development and deployment initiatives
• Develop and maintain comprehensive infrastructure deployment roadmaps aligned with business milestones
• Drive standardization of infrastructure deployment processes and technical specifications.
• Create and manage integrated project schedules across multiple workstreams
• Establish and track program KPIs, ensuring visibility and accountability

Technical Leadership:

• Provide feasibility assessment, scoping, and requirements definition across projects
• Lead technical due diligence, risk assessment, and programming for infrastructure delivery
• Manage WAN service feasibility studies, bid analysis, and last-mile construction
• Drive network, server, and wireless infrastructure design, hardware planning, and commissioning
• Oversee security systems deployment and integration
• Ensure infrastructure requirements are met during facility design, permitting, and construction
• Lead communications distribution design and low voltage integration efforts

Stakeholder Management:

• Act as technical liaison between internal engineering teams and project engineering vendors
• Lead quarterly business reviews with engineering vendors
• Partner with product managers and engineering teams on infrastructure systems development
• Build and maintain strong relationships with cross-functional teams including facilities, networking, security, and operations

Continuous Improvement:

• Drive evolution of program management procedures and design standards
• Implement best practices for infrastructure deployment and scaling
• Develop and maintain documentation for deployment processes and technical standards
• Lead operational readiness reviews and system acceptance testing
• Establish metrics and reporting frameworks for infrastructure programs

In this role, you will drive critical infrastructure initiatives that enable Leo's ambitious mission by delivering scalable solutions across satellite manufacturing, testing, and deployment facilities. You will be partnering with engineering, operations, supply chain, and other teams to standardize infrastructure deployment, influence technical architecture, and build frameworks for sustainable growth.

This position offers a unique opportunity to shape the future of global communications infrastructure while working with advanced technologies in a fast-paced, mission-driven environment.

About the team:
You will be joining a newly formed infrastructure program team within Enterprise Technology, focused on building and scaling the foundation that enables Leo's ambitious mission. Our team combines deep technical expertise with strong program management capabilities to deliver critical infrastructure on time and at scale. We operate with a startup mindset while leveraging Amazon's resources and best practices. Our culture emphasizes ownership, data-driven decision making, and innovation in solving complex problems. We're building something that's never been done before, and we're looking for individuals who are excited about creating new solutions rather than following established playbooks.