Account Manager for Social Good Technology at Amazon Web Services (AWS)

As an Account Manager for Social Good Technology at Amazon Web Services (AWS), you will be the strategic lead responsible for driving cloud adoption across a specific territory of Social Good Technology ISV Startups and Mid-market accounts. These companies have unique needs, technical considerations, sales cycles, and growth trajectories that distinguish them from traditional companies. AWS offers a complete set of cloud services that enable all companies, from startups to enterprises, to run virtually everything in the cloud, including application development, model training, big data analytics, and AI/ML platforms. Our Social Good Technology team works with ISV businesses delivering innovative software solutions to the Nonprofit market segment. You will be responsible for establishing and fostering cross-functional executive relationships, and developing business-relevant technology and commercial partnering opportunities across multiple business units.

The ideal candidate has a track record for overachieving quota while working backwards from and delivering on customer needs. This individual should possess both a business and technical background that enables them to drive successful, repeatable engagement at the CXO level, multiple lines of business (IT, Finance, Product, Sales, etc.), as well as with software developers, engineers, and IT architects.

Your responsibilities will include driving revenue, crafting partnerships, accelerating innovation through service adoption, and ensuring these customers select AWS as their primary cloud provider. You will align closely with counterparts in business development, marketing, solution architecture and partner teams to lead execution of coordinated go-to-market strategies and sales plays.

The ideal candidate will have a strong entrepreneurial spirit who is prepared to work in a fast-paced, often ambiguous environment, execute against ambitious goals, and consistently embrace the Amazon Culture.

Key job responsibilities:

• Drive revenue and market segment share in a defined territory
• Meet or exceed annual quota targets
• Develop and execute against a comprehensive account/territory plan
• Create & articulate compelling value propositions around AWS services specific to the CxO level
• Accelerate customer adoption
• Maintain a robust sales pipeline
• Work with partners to extend reach & drive adoption
• Manage contract negotiations
• Develop long-term strategic relationships with key accounts
• Ensure customer satisfaction
• Expect moderate travel

About the team:
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life both in and outside of work.