Air Freight Specialist Summer Internship

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers' shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.

We have an exciting Summer Internship opportunity for an Air Freight Specialist! You will be part of our Air Freight team and assist with the coordination between customer's shipment, customs brokers, and shipping carriers.

You will handle customer-facing activities, responding to customers via e-mail and phone, process shipments in our AS400 operating system, book shipments online and via e-mail, and track shipments to the final destination. The intern will also offer assistance with other station mandatory administrative functions that are relevant to this position. This position will be based at our Eagan, MN location.

Key Responsibilities

• Assist the team with coordination between all applicable parties for all air shipments for our customers
• Prepares documentation, including entry into Logis Air, in accordance with country requirements as well as the preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill, and any other documents required by the customer
• Involved in customer service activities and shipment processing, tracking, and routing
• Communicates regularly with customers regarding shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airlines to monitor and track departure and arrival information and updates
• Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.
• Ensure customer profiles are accurate and updated

Skills / Requirements

• Exceptional customer service skills
• Detail-oriented and strong follow-up skills
• Proficient with Microsoft Office (Word, Excel, Outlook)
• Ability to multi-task and work in a fast-paced environment

Pay Rate: $21.32 - $28.43/hr. (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role-dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.