Claims Representative Senior
Dollar General
Goodlettsville, Tennessee
Posted yesterday
Qualifications
Education
Bachelor's degree preferred.
Responsibilities
Primary Duties
- Conducts interviews with injured customers, store personnel and witnesses within twenty-four hours of receiving reported incident.
- Evaluates monetary exposure of claim utilizing professional experience and investigative skills.
- Controls activities of service providers such as defense attorneys, medical case managers and private investigators to minimize claim expense and maximize results.
- Develops and maintains a proactive strategic plan of action for the life of the file.
- Maintains a working knowledge of general liability laws and statutes for multiple states.
Experience Requirements
Required
Three to five years' experience required.
3 years of experience
Required Skills
Soft Skills
Excellent written and verbal communication skillsStrong organizational and detail-oriented skills and ability to prioritizeAbility to meet deadlinesAbility to handle confrontational situations in a mature and professional mannerAbility to work in a team environment.
Full Job Description
Risk Management Position
Under minimum supervision, investigates, negotiates and settles general liability, product liability, landlord, and other claims.
Job Responsibility
Under minimum supervision, investigates, negotiates and settles general liability, product liability, landlord, and other claims.
Job Responsibility
- Conducts interviews with injured customers, store personnel and witnesses within twenty-four hours of receiving reported incident. Maintains telephone contact with appropriate parties throughout life of file. (35%)
- Evaluates monetary exposure of claim utilizing professional experience and investigative skills. (25%)
- Controls activities of service providers such as defense attorneys, medical case managers and private investigators to minimize claim expense and maximize results. (20%)
- Develops and maintains a proactive strategic plan of action for the life of the file. (10%)
- Maintains a working knowledge of general liability laws and statutes for multiple states. (10%)
- Excellent written and verbal communication skills
- Strong organizational and detail-oriented skills and ability to prioritize
- Ability to meet deadlines
- Ability to handle confrontational situations in a mature and professional manner
- Working knowledge of Microsoft Office applications
- Ability to work in a team environment.
- Education/Experience
- Bachelor's degree preferred. Three to five years' experience required.
- Extensive insurance claims background with emphasis on auto liability bodily injury, premises liability or general liability.
How to Apply
Dollar General
About
Founded in 1939, Dollar General is a leading U.S. discount retailer with over 19,000 stores nationwide. Careers range from retail associates and store managers to logistics and corporate roles. Fun fa...
