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Grubhub Employee Reviews in New York, NY

Employee Insights in New York, NY

Review information last updated August 6, 2025.

Rating Distribution

4 ratings

Summary of Grubhub Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
3.2 out of 5

Across the four available employee reviews for Grubhub positions in New York, a recurring theme is the significant limitation of the data.
The reviews are overwhelmingly sparse, often containing errors or miscategorizations, making it extremely difficult to draw definitive conclusions about any specific role.
However, several key trends emerge.
The Marketing Manager position presents a generally positive initial impression, highlighting strong ratings across compensation, career opportunities, and work-life balance, although senior leadership requires attention.
The Software Developers team operates within a cost-focused environment, requiring strong communication and influence to translate data insights.
Data Scientists face a top-down, profitability-driven structure, emphasizing the need for strategic influence and communication.
Finally, the Customer Service Representative position suffers from a severe data entry error, resulting in unusable feedback.
Despite the data limitations, a common thread is the emphasis on a fast-paced, potentially demanding environment, particularly within the Marketing and Data Science roles, reflecting Grubhub’s operational focus.
A significant challenge appears to be navigating a complex organizational structure and influencing decision-making, particularly for roles requiring strategic communication and data interpretation.
It’s clear that Grubhub needs to improve its data collection processes and actively solicit detailed feedback from its employees to gain a more accurate understanding of its work environment and employee satisfaction.
Furthermore, the reviews suggest a company prioritizing profitability, which impacts several teams.
The software development and data science teams are directly involved in cost reduction efforts, demanding a strong understanding of the business model and the ability to translate data into actionable strategies.
The Customer Service Representative role, despite the data entry error, hints at a potentially demanding environment driven by operational efficiency.
The common element across all roles is the importance of adaptability and communication skills, suggesting a dynamic and potentially challenging work setting.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Strong Compensation and Benefits (Mentioned in Marketing Manager & Software Developer reviews)
  • Opportunity for Learning and Skill Development (Mentioned in Data Scientist & Software Developer reviews)
  • Focus on Product and User Research Methodologies (Mentioned in Data Scientist review)
  • Potential for Career Progression (Mentioned in Marketing Manager review)
  • Emphasis on a Fast-Paced Environment (Implied across all reviews)

Cons

  • Significant Data Collection Issues – The overwhelming majority of reviews are sparse, inaccurate, or miscategorized.
  • Top-Down Decision-Making – A prevalent concern across multiple roles, particularly regarding influence and authority.
  • Profitability-Driven Focus – Creates operational challenges for several teams and demands strategic communication.
  • Lack of Detail – Insufficient information regarding day-to-day responsibilities, team dynamics, and specific challenges.
  • Potential for a Demanding Work Environment – Suggested by several reviews, particularly regarding the Customer Service Representative role.
Nov 12, 2024
4 out of 5
Senior Product Manager

Good company

Rating Compensation And Benefits
4/5
Rating Career Opportunities
4/5
Rating Culture And Values
4/5
Rating Diversity And Inclusion
4/5
Rating Senior Leadership
3/5
Rating Work Life Balance
4/5

Pros

Competitive compensation and access to modern technology, supported by a collaborative and skilled team.

Cons

The company is currently navigating a challenging business environment.

Sep 24, 2024
5 out of 5
Software Engineer

fun

The employee consistently demonstrates a strong understanding of product offerings and provides a positive and welcoming shopping experience. Furthermore, The Home Depot’s dedication to sustainability and innovation, including advancements in digital platforms and environmental initiatives, distinguishes it as a reliable retailer for both DIY customers and professional contractors, regardless of shopping channel (online or in-store).
Sep 20, 2024
3 out of 5
Data Scientist

Cut throat and mediocre

During my tenure, the organization prioritized profitability, often implementing cost-reduction measures across restaurants and diners. While this approach was inherent to the business model, the work environment could be challenging, and positional authority held significant weight; decisions were frequently influenced by individuals with higher titles, regardless of their specific expertise in the subject matter. Despite these operational considerations, I gained valuable experience and developed a strong understanding of product and user research methodologies.
Sep 4, 2024
1 out of 5
Senior Data Analyst

Basic

Pros

Employee consistently meets expectations and performs their duties effectively.

Cons

The employee has consistently operated with a high workload, and opportunities for professional development and advancement have not been readily available.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Grubhub. Contact us to suggest updates to this page.