Energy Management Systems Specialist II
H-E-B
San Antonio, Texas
Posted today
Qualifications
Education
High school or GED required. Completion of a technical training program in HVAC, refrigeration, building automation, controls, industrial maintenance, or a related field is preferred.
Preferred Certifications
- EPA 608 universal certification (preferred)
- Texas ACR technician license (preferred)
Responsibilities
Primary Duties
- Provide remote technical support to store leaders and field technicians
- Monitor, troubleshoot, and optimize energy management systems (EMS)
- Manage control system mechanical alarms
- Diagnose/coordinate repair processes for mechanical systems
- Review use of systems to ensure proper management of temperature alarms
- Identify/resolves mechanical issues during periodic retro-commissioning
- Train FA partners on EMS/other remote monitoring system use and SOPs
Experience Requirements
Required
2+ years of relevant experience preferred HVAC/R installation or maintenance experience (preferred); comparable experience will be fully considered.
Required Skills
Technical Skills
Working knowledge related to mechanical systems and controlsIntermediate computer skills, including MS Office (Excel, Word), network structure, and web navigation
Soft Skills
Intermediate verbal/written communication and interpersonal skillsOrganization, time-management, and project management skillsAbility to manage multiple priorities and shift focus between projects/tasksAttention to detail
Full Job Description
Remote Technical Support Specialist
Provide remote technical support to store leaders and field technicians by monitoring, troubleshooting, and optimizing energy management systems (EMS) that control HVAC, refrigeration, and lighting across 380+ stores. Manages control system mechanical alarms; fixes problems remotely or facilitates fixes through facility management; follows up on all service calls to ensure proper resolution.
Diagnoses/coordinates repair processes for mechanical systems; coordinates with facility manager (or appropriate process owners) as needed. Reviews use of systems to ensure stores/other facilities are managing temperature alarms; works with on-site vendors, partners, and facility alliance (FA) to ensure proper use of remote systems. Identifies/resolves mechanical issues during periodic retro-commissioning; works with the facility management team to analyze/resolve chronic issues. Trains FA partners on EMS/other remote monitoring system use and SOPs.
Work experience: 2+ years of relevant experience preferred HVAC/R installation or maintenance experience (preferred); comparable experience will be fully considered. Experience installing and programming supermarket control systems (preferred).
Knowledge/skills/abilities: Working knowledge related to mechanical systems and controls. Intermediate computer skills, including MS Office (Excel, Word), network structure, and web navigation. Intermediate verbal/written communication and interpersonal skills. Organization, time-management, and project management skills. Ability to manage multiple priorities and shift focus between projects/tasks; attention to detail.
Education: High school or GED required. Completion of a technical training program in HVAC, refrigeration, building automation, controls, industrial maintenance, or a related field is preferred.
Licenses/certifications: EPA 608 universal certification (preferred). Texas ACR technician license (preferred).
Physical demands & working conditions: Function in a fast-paced, office environment. Work extended hours and/or rotating schedules.
Provide remote technical support to store leaders and field technicians by monitoring, troubleshooting, and optimizing energy management systems (EMS) that control HVAC, refrigeration, and lighting across 380+ stores. Manages control system mechanical alarms; fixes problems remotely or facilitates fixes through facility management; follows up on all service calls to ensure proper resolution.
Diagnoses/coordinates repair processes for mechanical systems; coordinates with facility manager (or appropriate process owners) as needed. Reviews use of systems to ensure stores/other facilities are managing temperature alarms; works with on-site vendors, partners, and facility alliance (FA) to ensure proper use of remote systems. Identifies/resolves mechanical issues during periodic retro-commissioning; works with the facility management team to analyze/resolve chronic issues. Trains FA partners on EMS/other remote monitoring system use and SOPs.
Work experience: 2+ years of relevant experience preferred HVAC/R installation or maintenance experience (preferred); comparable experience will be fully considered. Experience installing and programming supermarket control systems (preferred).
Knowledge/skills/abilities: Working knowledge related to mechanical systems and controls. Intermediate computer skills, including MS Office (Excel, Word), network structure, and web navigation. Intermediate verbal/written communication and interpersonal skills. Organization, time-management, and project management skills. Ability to manage multiple priorities and shift focus between projects/tasks; attention to detail.
Education: High school or GED required. Completion of a technical training program in HVAC, refrigeration, building automation, controls, industrial maintenance, or a related field is preferred.
Licenses/certifications: EPA 608 universal certification (preferred). Texas ACR technician license (preferred).
Physical demands & working conditions: Function in a fast-paced, office environment. Work extended hours and/or rotating schedules.





