Mont Belvieu Deli - Food Service Rep - Part Time
H-E-B
Mont Belvieu, Texas
Posted 4 days ago
Qualifications
Education
HS Diploma or GED or equivalent - Required
Required Licenses
- Completion of Company Orientation - Required
- Food safety and sanitation training - upon hire - Required
Responsibilities
Primary Duties
- Provides superior customer service
- Takes orders from customers by telephone or in person
- Answers customer questions regarding products
- Prepares, packages, and merchandises fresh product effectively
- Slices, packages, labels, rotates, and culls products for poor quality
- Uses suggestive selling techniques and basic product knowledge to meet customer needs
- Cleans and sanitizes display cases
- Operates / maintains equipment properly
Additional Duties
- Records production and shrink to aid in production planning
- Takes care of service counter Customers
- Serves / packages products at customer's request
Required Skills
Technical Skills
Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
Soft Skills
Strong customer service skillsCommunication and interpersonal skillsReading and writing skillsPlanning and organizing skillsAbility to work in a fast-paced environment
Full Job Description
Food Service Representative
As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards.
Key Responsibilities & Essential Functions:
Additional Department-Specific Responsibilities:
Qualifications & Key Requirements:
Physical Demands & Working Conditions:
As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards.
Key Responsibilities & Essential Functions:
- Customer Service: Provides superior customer service. Takes orders from customers by telephone or in person. Answers customer questions regarding products; assists them with selections.
- Food Service / Production: Prepares, packages, and merchandises fresh product effectively. Slices, packages, labels, rotates, and culls products for poor quality. Assists in technical areas as needed (e.g., basic set-up and clean-up processes).
- Sales: Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales.
- Food Safety: Cleans and sanitizes display cases. Operates / maintains equipment properly. Complies with H-E-B food safety and sanitation standards. Complies with department / Store operating procedures.
Additional Department-Specific Responsibilities:
- BAKERY: Records production and shrink to aid in production planning. Assists in technical areas as needed (e.g., baking, frying, and decorating). Culls bakery products for poor quality, expiration dates.
- DELI: Takes care of service counter Customers. Uses ordering system applications. Uses Fresh Production Planner. Performs inventory management processes (MSI, PAW) as required. If applicable, ensures catering orders are prepared and ready in time for Customer pickup. Performs all sanitation and maintenance tasks for Deli slicers.
- PREPARED FOODS: Serves / packages products at customer's request. Educates customers on preparation / reheating instructions of prepared foods. Prepackages condiments (sauces, dressings) for prepared food items. Cuts, slices, dices, chops, food in preparation for chef.
Qualifications & Key Requirements:
- Age Requirement: 18+
- Work Experience: Knowledge/Skills/Abilities: Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Required. Strong customer service skills - Required. Communication and interpersonal skills - Required. Reading and writing skills - Required. Planning and organizing skills - Required. Ability to work in a fast-paced environment - Required.
- Education: HS Diploma or GED or equivalent - Required. Licenses/Certifications: Completion of Company Orientation - Required. Food safety and sanitation training - upon hire - Required.
Physical Demands & Working Conditions:
- Function in a fast-paced, retail environment, in detailed and precise tasks. Work with Customers, staying attentive to their needs.
- While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day.
How to Apply
H-E-B
About
Founded in 1905, H-E-B is a Texas-based supermarket chain with over 400 locations. Careers include store associates, warehouse staff, and corporate positions. Fun fact: H-E-B is highly regarded for it...
