H-E-B Bakery ManagerResponsibilities H-E-B needs energetic and motivated partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where people come first. As a Bakery Manager, you are responsible for the overall direction, coordination, and evaluation of the Bakery department, and get to know our customers, and treat them to excellent service.

You will supervise a team of partners. Once you're eligible, you'll become an owner in the company, so we're looking for commitment, hard work, and focus on quality and customer service. 'Partner-owned' means our most important resources--people--drive the innovation, growth, and success that make H-E-B the greatest omnichannel retailing company.

Do you have a: heart for people... commitment to work hard to make sure your customers and partners come first? head for business... the know-how to combine first-class customer service and merchandising/selling? passion for results... ability to meet sales goals in a fast-paced environment, while handling multiple concurrent tasks?

We are looking for:

certified bakery expert or equivalent (e.g., RBA-certified master baker) or

H-E-B school of retail management (SORM) training: comprehensive training program to be completed upon hire for prospective H-E-B partners who are committed to a career as managers in H-E-B store operations

experience leading people, ordering, inventory maintenance, and shrink control

communication and organization skills

• ability to supervise and train a high-volume production team

What is the work?

management: spends majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving partner-related matters

trains school of retail management (SORM) and school of retail leadership (SORL) trainees

assists all partners in the department with their duties; coaches/trains; and evaluates as needed

holds partners accountable for following SOPs

prepares work schedules, orders product, controls inventory, monitors department budget and payroll

production: prepares the production plan; ensures correct quantities are produced

maintains correct product levels by conducting weekly reviews of production quantities

monitors showcase production and stales tracking

accountable for results of bakery scorecard

sales: executes merchandising programs and drives sales by producing appropriate variety and quantity of bakery products daily

responsible for large product assortment and sales volume

increases department contribution by effectively managing shrink and inventory levels

maintains the highest levels of customer service through personal example, SOP compliance, and accountability

food safety/sanitation: ensures compliance with federal, state, and H-E-B policy and standards for product food safety and sanitation

maintains safety/sanitation of equipment and department; maintains sanitation standards throughout the work area

What is your background?

3

• years of leadership experience

certified bakery expert or equivalent preferred (e.g., retail bakery association-certified master baker)

H-E-B school of retail management (SORM) training: comprehensive training program to be completed upon hire for prospective H-E-B partners who are committed to a career as managers in H-E-B store operations

food safety certification

forklift/power jack training

Do you have what it takes to be a fit as an H-E-B bakery department manager?

advanced interpersonal and verbal/written communication skills

strong leadership skills

analytical skills

organization and planning skills

feedback skills

computer skills, including MS Office (Word, Excel), and H-E-B systems

ability to adapt to stressful situations with change management

ability to manage multiple priorities and shift focus between tasks

ability to delegate effectively

Can you...

function in a fast-paced retail environment

stand and lift 50 pounds occasionally

stand, walk, bend, reach, kneel, squat, reach overhead, and side to side throughout shift

possess hand/finger dexterity

safely maneuver around moving mechanical parts

work in a cooler environment on a regular basis, and in an extreme cold environment on an occasional basis

work in extreme heat from ovens and fryers

work extended hours and varying work schedules, including weekends and nights, as dictated by the business