Austin 26 (Parmer/Whitestone) CFT - Cross Functional Rep - Part time
H-E-B
Cedar Park, Texas
Posted yesterday
Qualifications
Education
High school diploma or GED or equivalent
Required Licenses
- Completion of company orientation and safety training
Responsibilities
Primary Duties
- Providing excellent customer service
- Answering customer questions regarding products
- Taking orders
- Assisting with product selection
- Using suggestive selling techniques to meet customer needs and build department sales
- Making regular product announcements to inform customers
- Working a flexible schedule to accommodate shifts of different departments
- Performing duties in multiple departments, including technical or perishable areas such as bakery, floral, market, etc.
- Stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across the total store in multiple departments
- Building, stocking, and maintaining displays and fixtures
- Assisting with inventory control; loading, unloading, and moving product
- Slicing, packaging, labeling, rotating, merchandising, culling, and pricing product
- Gaining knowledge of multiple departments; applying understanding of processes/policies
- Complying with store and department SOPs, policies, and applicable laws
- Working as a Checker when not performing Cross Functional duties
- Ensuring compliance with departmental/store SOPs for food safety and sanitation
- Properly operating and maintaining all equipment
- Cleaning/sanitizing sales floor, display cases, prep areas, and equipment
Experience Requirements
Required
6+ months of experience in H-E-B store operations
6 years of experience
Required Skills
Technical Skills
knowledge of computer systems (Symbol, ACR, label machine)
Soft Skills
customer serviceinterpersonal skillsverbal communicationwritten communicationreading skills
Full Job Description
Cross-Functional Representative
As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.
Key responsibilities include:
Qualifications and key requirements include:
Education requirements include:
Licenses/certifications include:
Physical demands and working conditions include:
Functioning in a fast-paced, retail environment, requiring detailed and precise tasks. You will work with customers, staying attentive to their needs, and work flexible schedules to accommodate differing department shifts.
While there may be exceptions, the measurements noted are generally defined as:
Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day. It is partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another partner or a manager. The work environment characteristics described here are representative of those a partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.
Key responsibilities include:
- Providing excellent customer service
- Answering customer questions regarding products
- Taking orders
- Assisting with product selection
- Using suggestive selling techniques to meet customer needs and build department sales
- Making regular product announcements to inform customers
- Working a flexible schedule to accommodate shifts of different departments
- Performing duties in multiple departments, including technical or perishable areas such as bakery, floral, market, etc.
- Stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across the total store in multiple departments
- Building, stocking, and maintaining displays and fixtures
- Assisting with inventory control; loading, unloading, and moving product
- Slicing, packaging, labeling, rotating, merchandising, culling, and pricing product
- Gaining knowledge of multiple departments; applying understanding of processes/policies
- Complying with store and department SOPs, policies, and applicable laws
- Working as a Checker when not performing Cross Functional duties
- Ensuring compliance with departmental/store SOPs for food safety and sanitation
- Properly operating and maintaining all equipment
- Cleaning/sanitizing sales floor, display cases, prep areas, and equipment
Qualifications and key requirements include:
- 18+ years of age
- 6+ months of experience in H-E-B store operations
- Knowledge of computer systems (Symbol, ACR, label machine)
- Customer service and interpersonal skills
- Verbal/written communication and reading skills
- Ability to adapt to performing a wide range of duties across multiple departments
- Ability to work autonomously
Education requirements include:
- High school diploma or GED or equivalent
Licenses/certifications include:
- Completion of company orientation and safety training
Physical demands and working conditions include:
Functioning in a fast-paced, retail environment, requiring detailed and precise tasks. You will work with customers, staying attentive to their needs, and work flexible schedules to accommodate differing department shifts.
While there may be exceptions, the measurements noted are generally defined as:
Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day. It is partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another partner or a manager. The work environment characteristics described here are representative of those a partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
How to Apply
H-E-B
About
Founded in 1905, H-E-B is a Texas-based supermarket chain with over 400 locations. Careers include store associates, warehouse staff, and corporate positions. Fun fact: H-E-B is highly regarded for it...
