Austin 11 (Slaughter/Menchaca) Dairy - Customer Service Rep - Part time
H-E-B
Austin, Texas
Posted yesterday
Qualifications
Education
HS Diploma or GED (or equivalent)
Responsibilities
Primary Duties
- Stocking and rotating items as needed
- Assisting with inventory control
- Organizing merchandise
- Ensuring integrity of shelf tags and signage
- Maintaining standards in shrink, safety, inventory control, and sanitation
- Checking shipments for out-of-date and damaged product
- Building, stocking, maintaining, and taking down store displays
- Performing the duties of Customer Service Assistant as needed
Required Skills
Soft Skills
Strong customer service skillsCommunication and interpersonal skillsReading and writing skillsPlanning and organizing skills
Full Job Description
Customer Service Representative
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety/sanitation standards.
Key responsibilities include:
You will provide superior customer service, answer customer questions regarding products, assist customers with selections, help customers locate store merchandise, merchandise product effectively, and use suggestive selling techniques to meet customer needs and build department sales.
You will also clean and sanitize sales floor, display cases, prep areas, and equipment, properly handle and maintain the operation of all equipment, and comply with departmental SOPs and store operating procedures.
Additional department-specific responsibilities include:
Qualifications include:
Physical demands include:
The work environment is representative of those encountered while performing the essential functions of this job.
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety/sanitation standards.
Key responsibilities include:
- Stocking and rotating items as needed
- Assisting with inventory control
- Organizing merchandise
- Ensuring integrity of shelf tags and signage
- Maintaining standards in shrink, safety, inventory control, and sanitation
- Checking shipments for out-of-date and damaged product
- Building, stocking, maintaining, and taking down store displays
- Performing the duties of Customer Service Assistant as needed
You will provide superior customer service, answer customer questions regarding products, assist customers with selections, help customers locate store merchandise, merchandise product effectively, and use suggestive selling techniques to meet customer needs and build department sales.
You will also clean and sanitize sales floor, display cases, prep areas, and equipment, properly handle and maintain the operation of all equipment, and comply with departmental SOPs and store operating procedures.
Additional department-specific responsibilities include:
- Knowledge of beauty and cosmetic aids
- Preparing tags and signs
- Organizing, cleaning, and preparing back area for the night crew and incoming trucks
- Passion for outdoors
- Ability to complete Green Thumb training
- Knowledge in the audio/video field
- Knowledge of specialty products, movies, music, electronics, and video games
Qualifications include:
- Being 18+ years old
- Having a HS Diploma or GED (or equivalent)
- Strong customer service skills
- Communication and interpersonal skills
- Reading and writing skills
- Planning and organizing skills
- The ability to function in a fast-paced, retail environment
Physical demands include:
- Reaching at various levels
- Standing
- Walking
- Stooping
- Pushing/pulling with arms
- Lifting
- Managing heavy objects
The work environment is representative of those encountered while performing the essential functions of this job.
How to Apply
H-E-B
About
Founded in 1905, H-E-B is a Texas-based supermarket chain with over 400 locations. Careers include store associates, warehouse staff, and corporate positions. Fun fact: H-E-B is highly regarded for it...
