Career Coach AdminResponsibilities H-E-B needs energetic and motivated partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where people come first. As a Career Coach Admin, you'll apply your desire to help develop others to support onboarding, training completion, connecting, and growing and advancing new and transferred store partners. Once you're eligible, you'll become an owner in the company, so we're looking for commitment, hard work, and focus on quality and customer service. 'Partner-owned' means our most important resources--people--drive the innovation, growth, and success that make H-E-B the greatest omnichannel retailing company.

Do you have a: heart for people... willingness to onboard and help develop new hires? head for business... knowledge of retail store operations? passion for results... drive to support store leaders in growing and advancing partners?

We are looking for:

a passion to help partners grow their career at H-E-B, from day 1!

experience in retail operations or clerical work, and in onboarding / coaching

advanced communication skills

What is the work?

Administration: ensures completion of onboarding for each new and transfer partner, including finalizing new hire paperwork; conducts store orientation; assigns / introduces a partner buddy in assigned department

• collaborates with store admin to transition new hires from completion of new hire paperwork to orientation

consults department managers to assign / introduce a partner buddy for new-hire training

partners with department managers to ensure hourly non-management partners complete required training

schedules / coordinates instructor-led and computer-based trainings; ensures all new-hire on-the-job training completion is documented

tracks execution of total store training

schedules first 90-day check-ins with assigned partners, managers, and store leaders

conducts 30-day check-ins

reviews internal communications

supports top store leader in talent planning for hourly non-management; provides weekly store talent updates related to hiring, onboarding, training, and partner career planning and growth

coordinates career conversations and development series sessions for hourly non-management partners with store leadership

works with store leadership to provide accurate, timely, and candid feedback about partner strengths and training developmental needs (based on any career path conversations had, in partnership with department managers)

communicates partner (employee / associate) concerns to store leadership and hr manager when appropriate

may perform the tasks of store administrative assistant as necessary

Coaching:

proactively supports partner career development

promotes company values, competencies, and learning culture; fosters teamwork and collaboration

What is your background?- high school diploma or equivalent

experience in retail store operations or in a clerical, administrative role, including scheduling and reporting

- experience in scheduling, reporting, and tracking

- experience in on-boarding / communicating with groups

completion of required job skills and compliance-related training

Do you have what it takes to be a fit as a career coach admin at h-e-b?- knowledge of the business and store and department operations

advanced verbal / written / interpersonal communication skills

pc skills; proficiency in ms office and peoplesoft

time-management, planning, coordinating, and organization skills

- problem solving and analytical skills

ability to adjust coaching / communication style as needed

ability to provide feedback and effectively communicate to partners

ability to manage multiple priorities and shift focus between tasks; detail-oriented

ability to work independently; self-motivated

can you...

function in a fast-paced, demanding environment that requires detailed, precision work

work a flexible schedule (onboarding may occur on weekends, overnight or during late evening)

work with customers and partners, staying attentive to their needs

constantly* sit, reach at waist, and grasp

frequently perform fine motor movements

occasionally stand, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, and shoulder circumduction

occasionally be exposed to cold & hot temperatures, loud noise, wet conditions

demonstrate the ability to lift 35 lbs, and manage more than 35 lbs**

while there may be exceptions, the measurements noted are generally defined as--constantly: 5.5

hours per 8-hour day; frequently: 2.5 - 5.5 hours per 8-hour day; occasionally: 0 - 2.5 hours per 8-hour day

** it is partners' responsibility to never lift beyond their own safe lifting limit. if an item is too heavy to lift, push or pull, and / or carry, the partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another partner or a manager.