As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.

Key responsibilities include:
- Providing excellent customer service
- Answering customer questions regarding products
- Taking orders
- Assisting with product selection
- Using suggestive selling techniques to meet customer needs and build department sales
- Making regular product announcements to inform customers
- Working a flexible schedule to accommodate shifts of different departments
- Performing duties in multiple departments, including technical or perishable areas such as bakery, floral, market, etc.
- Performing stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across the total store in multiple departments
- Building, stocking, and maintaining displays and fixtures
- Assisting with inventory control
- Loading, unloading, and moving product
- Slicing, packaging, labeling, rotating, merchandising, culling, and pricing product
- Gaining knowledge of multiple departments
- Applying understanding of processes/policies
- Complying with store and department SOPs, policies, and applicable laws
- Working as a checker when not performing cross-functional duties
- Ensuring compliance with departmental/store SOPs for food safety and sanitation
- Properly operating and maintaining all equipment
- Cleaning/sanitizing sales floor, display cases, prep areas, and equipment.

Qualifications and key requirements include:
- Being 18+ years old
- Having 6+ months of experience in H-E-B store operations
- Knowledge of computer systems (Symbol, ACR, label machine)
- Customer service and interpersonal skills
- Verbal/written communication and reading skills
- Ability to adapt to performing a wide range of duties across multiple departments
- Ability to work autonomously
- HS diploma or GED or equivalent
- Completion of company orientation and safety training.

Physical demands and working conditions include:
- Functioning in a fast-paced, retail environment
- Requiring detailed and precise tasks
- Working with customers, staying attentive to their needs
- Working flexible schedules to accommodate differing department shifts
- Performing the following based on your department.