Austin 29 (Westlake) Beer/Wine - Customer Service Spec - Full time
H-E-B
Lakeway, Texas
Posted yesterday
Qualifications
Education
HS Diploma or GED or equivalent
Required Licenses
- Completion of Company Orientation and Safety Training
Responsibilities
Primary Duties
- Stocks and rotates items as needed
- Assists with inventory control
- Organizes merchandise on pallets
- Ensures integrity of shelf tags and signage
- Maintains standards in shrink, safety, inventory control, and sanitation
- Provides superior customer service
- Answers customer questions
- Assists with product selections
- Helps locate store merchandise
- Merchandises product effectively
- Uses suggestive selling techniques
- Cleans and sanitizes sales floor, display cases, prep areas, and equipment
- Properly handles and maintains the operation of all equipment
Additional Duties
- Knowledge of beauty and cosmetic aids
- Prepares tags and signs as needed
- Knowledge in the audio / video field
- Organizes, cleans, and prepares back area for the night crew and incoming trucks
- Basic knowledge of chemical recommendations, nursery business, and plant recommendations
Experience Requirements
Required
1+ years of experience
1 year of experience
Full Job Description
Customer Service Specialist
As a Customer Service Specialist, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.
Key responsibilities include:
Additional department-specific responsibilities may include:
Qualifications include:
Physical demands include:
As a Customer Service Specialist, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.
Key responsibilities include:
- Stocking: Stocks and rotates items as needed, assists with inventory control, organizes merchandise on pallets, ensures integrity of shelf tags and signage, maintains standards in shrink, safety, inventory control, and sanitation.
- Customer Service: Provides superior customer service, answers customer questions, assists with product selections, and helps locate store merchandise.
- Sales: Merchandises product effectively, uses suggestive selling techniques.
- Food Safety / Sanitation: Cleans and sanitizes sales floor, display cases, prep areas, and equipment, properly handles and maintains the operation of all equipment.
Additional department-specific responsibilities may include:
- Beauty: Knowledge of beauty and cosmetic aids.
- Drugstore / General Merchandise: Prepares tags and signs as needed.
- Entertainment: Knowledge in the audio / video field.
- Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks.
- Texas Backyard: Basic knowledge of chemical recommendations, nursery business, and plant recommendations.
Qualifications include:
- Age Requirement: 18+
- Work Experience: 1+ years of experience
- Knowledge/Skills/Abilities: Strong customer service skills, reading and writing skills, planning and organizing skills, communication and interpersonal skills
- Education: HS Diploma or GED or equivalent
- Licenses/Certifications: Completion of Company Orientation and Safety Training
Physical demands include:
- Function in a fast-paced, retail environment, in detailed and precise tasks.
- Ability to lift and manage various weights depending on department.
How to Apply
H-E-B
About
Founded in 1905, H-E-B is a Texas-based supermarket chain with over 400 locations. Careers include store associates, warehouse staff, and corporate positions. Fun fact: H-E-B is highly regarded for it...
