As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.

Key responsibilities include:

• Providing excellent customer service
• Answering customer questions regarding products
• Taking orders
• Assisting with product selection
• Using suggestive selling techniques to meet customer needs and build department sales
• Making regular product announcements to inform customers
• Working a flexible schedule to accommodate shifts of different departments
• Performing duties in multiple departments, including technical or perishable areas such as bakery, floral, market, etc.
• Performing stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total store
• Building, stocking, and maintaining displays and fixtures
• Assisting with inventory control
• Loading, unloading, and moving product
• Slicing, packaging, labeling, rotating, merchandising, culling, and pricing product
• Gaining knowledge of multiple departments
• Applying understanding of processes/policies
• Complying with store and department SOPs, policies, and applicable laws
• Ensuring compliance with departmental/store SOPs for food safety and sanitation
• Properly operating and maintaining all equipment
• Cleaning/sanitizing sales floor, display cases, prep areas, and equipment

Qualifications and key requirements include:

• Being 18+ years old
• Having 6+ months of experience in H-E-B store operations
• Knowledge of computer systems (Symbol, ACR, label machine)
• Customer service and interpersonal skills
• Verbal/written communication and reading skills
• Ability to adapt to performing a wide range of duties across multiple departments
• Ability to work autonomously
• HS diploma or GED or equivalent
• Completion of company orientation and safety training

Physical demands include:

• Functioning in a fast-paced, retail environment
• Requiring detailed and precise tasks
• Working with customers and staying attentive to their needs
• Working flexible schedules to accommodate differing department shifts