Manufacturing Quality Assurance Technician
H-E-B
Responsibilities
Primary Duties
- Fostering a positive working environment among diverse teams
- Interacting with all plant personnel to improve product quality
- Providing quality assurance to support all Mfg initiatives
- Training production team members on safe, quality food manufacturing
- Maintaining the laboratory in accordance with published 6S standards
- Participating on cross-functional teams within the facility to develop basic preventive and corrective action plans for improving product quality
- Capturing customer/supplier feedback for continuous improvement
- Performing root cause analyses
- Demonstrating understanding of traditional quality cost categories
- Participating in failure mode effects analyses (FMEAs)
- Auditing, inspecting, and testing products to ensure compliance with all quality standards and HACCP plans
- Auditing process controls to ensure product quality and food safety standards are within control limits and Plant standards
- Testing finished product, work-in-process, and raw materials against specifications to determine quality status
- Performing floor checks to ensure control on non-conforming products
- Participating in warehouse audits where applicable
Experience Requirements
Required
0+ years of experience
Required Skills
Technical Skills
Soft Skills
Full Job Description
As a Manufacturing (Mfg) QA Technician I, you will provide support to the Plant to ensure quality and safety requirements are met. Key responsibilities include:
- Fostering a positive working environment among diverse teams
- Interacting with all plant personnel to improve product quality
- Providing quality assurance to support all Mfg initiatives
- Training production team members on safe, quality food manufacturing
- Maintaining the laboratory in accordance with published 6S standards
- Participating on cross-functional teams within the facility to develop basic preventive and corrective action plans for improving product quality
- Capturing customer/supplier feedback for continuous improvement
- Performing root cause analyses
- Demonstrating understanding of traditional quality cost categories
- Participating in failure mode effects analyses (FMEAs)
- Auditing, inspecting, and testing products to ensure compliance with all quality standards and HACCP plans
- Auditing process controls to ensure product quality and food safety standards are within control limits and Plant standards
- Testing finished product, work-in-process, and raw materials against specifications to determine quality status
- Performing floor checks to ensure control on non-conforming products
- Participating in warehouse audits where applicable
Qualifications and Key Requirements:
- 0+ years of experience
- Experience or coursework in food science, quality management, or other sciences
- Working familiarity with standard laboratory equipment to perform laboratory tests and exams
- Working familiarity with basic statistics
- Understanding of the application of the evolution of quality, quality fundamentals, and root cause analysis
- Organization skills
- Math skills
- Critical thinking skills
- Verbal/written communication and presentation skills
- PC skills including MS Office
- Bi-lingual (English - Spanish) skills a plus
- Ability to learn/apply H-E-B quality and OSHA safety requirements, including behavior-based safety
- A related degree or comparable formal training, certification, or work experience
- Completion of H-E-B certification as an ASQ Quality Improvement Associate CQIA
Physical Demands and Working Conditions:
- Travel by car or plane with overnight stays
- Regularly lifting up to 20 lbs
- Occasionally lifting 20 lbs
- Working extended hours and rotating schedules
- Maneuvering through the facility and performing functions of the job, with or without accommodation (standing, stooping, bending, etc.)
- Working in wet, cold, or hot environments, depending on Plant location
Temperatures are as listed below:
Bakery and Tortilla: 80-100 degrees F
Floral: temperature-controlled environment that ranges from 32-42 degrees F
Ice Cream: (-)40 to 80 degrees F; certain areas in a wet environment
Meat: routinely 30-45 degrees F in a cold and wet environment; occasionally (-)20 or 85 degrees F in certain areas
Milk: routinely 60-80 degrees F in a wet environment; occasionally 38 degrees F in certain areas, 110 degrees in other areas
Snacks: temperature-controlled environment that ranges from 80-100 degrees F.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.





