Robson Ranch Healthy Living - Healthy Living Cust Svc Spec - Part time
H-E-B
Denton, Texas
Posted 1 weeks ago
Qualifications
Education
HS diploma or GED required
Responsibilities
Primary Duties
- Providing superior customer service
- Answering customer questions regarding products and assisting them with selections
- Helping customers locate store merchandise
- Merchandising product effectively
- Using suggestive selling techniques to meet customer needs and build department sales
- Preparing work schedules for the department
- Providing work direction and training to department partners
- Stocking and rotating items as needed
- Assisting with inventory control
- Loading, unloading, and moving product
- Organizing, cleaning, and preparing back area for the night crew and incoming trucks
- Organizing merchandise on pallets to make the department presentable to the public
- Ensuring integrity of shelf tags and signage in the department
- Creating and preparing signage as needed
- Maintaining standards in shrink, safety, inventory control, and sanitation
- Checking shipments for out-of-date and damaged product to ensure freshness and quality of products
- Building, stocking, maintaining, and taking down store displays
Experience Requirements
Required
1+ years of experience preferred
1 year of experience
Required Skills
Technical Skills
knowledge of natural foodsknowledge of vitaminsknowledge of mineralsknowledge of macrobioticsknowledge of herbsknowledge of sports nutritionknowledge of organicsknowledge of homeopathyknowledge of aromatherapy
Soft Skills
strong customer service skillsstrong interpersonal skillsstrong verbal communication skillsstrong written communication skillsstrong time-management skillsstrong planning skillsstrong organization skills
Leadership
leadership skillsability to manage multiple prioritiesability to train partners
Full Job Description
Customer Service Specialist
As a Customer Service Specialist in our Healthy Living Department, you'll provide a well-stocked and well-maintained department while providing superior customer service.
Key responsibilities include:
Qualifications and key requirements include:
Physical demands include:
As a Customer Service Specialist in our Healthy Living Department, you'll provide a well-stocked and well-maintained department while providing superior customer service.
Key responsibilities include:
- Providing superior customer service
- Answering customer questions regarding products and assisting them with selections
- Helping customers locate store merchandise
- Merchandising product effectively
- Using suggestive selling techniques to meet customer needs and build department sales
- Preparing work schedules for the department
- Providing work direction and training to department partners
- Stocking and rotating items as needed
- Assisting with inventory control
- Loading, unloading, and moving product
- Organizing, cleaning, and preparing back area for the night crew and incoming trucks
- Organizing merchandise on pallets to make the department presentable to the public
- Ensuring integrity of shelf tags and signage in the department
- Creating and preparing signage as needed
- Maintaining standards in shrink, safety, inventory control, and sanitation
- Checking shipments for out-of-date and damaged product to ensure freshness and quality of products
- Building, stocking, maintaining, and taking down store displays
Qualifications and key requirements include:
- 18+ years of age
- 1+ years of experience preferred
- Knowledge of natural foods, vitamins, minerals, macrobiotics, herbs, sports nutrition, organics, homeopathy, and aromatherapy required
- Strong customer service and interpersonal skills required
- Strong verbal/written communication skills required
- Strong time-management, planning, and organization skills required
- Strong merchandising and selling skills required
- Leadership skills required
- Ability to manage multiple priorities and shift focus between projects/tasks in a fast-paced environment required
- Ability to train partners required
- HS diploma or GED required
- Completion of Basics of Safety training required
Physical demands include:
- Functioning in a fast-paced, retail environment
- Handling customer complaints in a professional, courteous manner
- Constantly reaching at waist, grasping
- Frequently standing, walking
- Occasionally reaching at overhead, shoulder, knee, floor
- Bending, stooping, squatting, crouching, kneeling, stair climbing, pivoting, twisting
- Pushing/pulling with arms, pinching, performing fine motor movements
- Occasionally being exposed to loud noises, ambient temperatures, and wet conditions
- Demonstrating the ability to lift 15 lbs, and manage in excess of 15 lbs
How to Apply
H-E-B
About
Founded in 1905, H-E-B is a Texas-based supermarket chain with over 400 locations. Careers include store associates, warehouse staff, and corporate positions. Fun fact: H-E-B is highly regarded for it...
