Perishable Representative

As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Customer Service:
Provides superior customer service
Takes orders from customers by telephone or in person
Answers customer questions regarding products and assists them with selections

Food Service:
Prepares, packages, and merchandises fresh product
Slices, packages, labels, and rotates products
Scans in items on Telxon for production
Assists in technical areas as needed

Sales:
Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and build department sales
Makes regular announcements related to freshly-produced items, and to increase sales

Food Safety / Sanitation:
Cleans and sanitizes display cases; properly operates / maintains equipment
Complies with H-E-B food safety and sanitation standards
Complies with departmental SOPs and store operating procedures

Additional Department-Specific Responsibilities:

• Aguas: Peels, cuts, and chops fresh fruits and vegetables. Prepares fresh specialty drinks and food products specific to the Aguas department.
• Floral: Designs floral arrangements; provides a variety of fresh, quality products. Designs and executes merchandising programs. Tracks seasonal record when appropriate.
• Market: Cuts, trims, and prepares meat for service meat counter and self-service counter. Ensures proper product rotation and storage. Maintains coolers and freezers. Weighs, prices, and packages selections. Operates power meat prep and process equipment.
• Produce: Stocks and rotates product to ensure freshness. Assists floral department when needed. Communicates product knowledge to customers by explaining and providing samples. Cuts, wraps, and prices produce to be placed on sales floor. Maintains signing program.
• Seafood: Knowledgeable about various fish and shellfish. Weighs, prices, and packages selections. Maintains coolers and freezers.

Qualifications & Key Requirements:

Age Requirement: 18+
Work Experience: Knowledge/Skills/Abilities: Customer service and communication skills, Computer systems knowledge (Telxon, ACR, label machine), Strong customer service skills, Communication and interpersonal skills, Reading and writing skills, Planning and organizing skills.
Education: HS Diploma or GED (or equivalent)
Licenses/Certifications: Completion of Company Orientation and Safety Training.

Physical Demands & Working Conditions:
Function in a fast-paced, retail environment. Work with Customers, staying attentive to their needs. Perform the following, based on your Department Market: Constantly reach at waist. Frequently stand, walk, pivot, push / pull arms, grasp, cervical flexion. Frequently be exposed to wet, cold conditions. Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements. Occasionally be exposed to hot conditions, ambient temperatures, loud noise. Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs. Seafood: Constantly reach at waist. Frequently stand, walk, pivot, push / pull with arms, grasp. Frequently be exposed to wet, cold conditions. Occasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion. Occasionally be exposed to hot conditions, ambient temperatures, loud noise. Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs.