Customer Service Assistant

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Key responsibilities include:

• Customer Service: Assists in unloading merchandise from baskets
• Packages groceries; assists customers in transporting / unloading groceries to their vehicles
• Assists customers in locating merchandise
• Stocking / Sanitation: Gathers baskets and picks up trash inside and outside Store
• Maintains and stocks bag areas
• Returns products to proper locations
• Stocks and stages bags; stocks check stand supplies
• Distributes Buddy bucks to registers, replaces anti-fatigue mats
• Does carts & parts basket relocation and power-washing basket relocation for department setup
• Performs red basket fill up / retrieval
• Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety

Qualifications & Key Requirements:

• Work Experience:
• Knowledge/Skills/Abilities: Ability to work in a fast-paced environment - Required
• Ability to work with customers and stay attentive to their needs - Required
• Ability to maintain a high level of productivity and efficiency standards - Required
• Education: Licenses/Certifications: Completion of Company Orientation and Basics of Safety training (upon hire)

Physical Demands & Working Conditions:
Function in a fast-paced, retail environment, in detailed and precise tasks.
Work with Customers, staying attentive to their needs.
Constantly reach at waist, grasp.
Frequently stand, walk.
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions.
Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs).
Last revised: 1/1/2019