Technical Support Rep

• Floor Maintenance RepresentativeThe Technical Support Rep

• Floor Maintenance Representatives are responsible for maintaining the cleanliness and safety of the sales floor and perimeter areas of the store on a daily basis while providing superior customer service. They must be able to work in a fast-paced environment that requires detail and precision in their daily tasks. This job could include a position in the Receiving Department and duties will vary as assigned or listed in special requirements.

Key Responsibilities &

Essential Functions

Cleans, sweeps, mops, dusts, and maintains entire store's cleanliness and safety

Cleans and picks up trash and debris from flower beds and yard around the store

Responds with a sense of urgency to hazardous floor conditions

Adheres to OSHA standards in chemical usage

Utilizes HEB chemical program and correctly organize/maintain stock in maintenance room

Washes windows and mirrors throughout store

Empties and cleans trash receptacles

• Maintains ceiling air vents and replaces light bulbs
• Assists customers in the location of product
• Ensures food safety and sanitation standards are achieved by following SOPs

Other duties may be assigned

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key

Requirements

Work

Experience

Prior work experience preferred

Knowledge/Skills/Abilities:

Basics safety knowledge

Required

Basics shrink knowledge

Required

Ability to handle multiple tasks

Required

Able to work with minimal supervision

Required

Excellent customer service skills

Required

Detail oriented

Required

Values Diversity

Required

Education

Licenses/

Certifications

Physical Demands &

Working Conditions

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.