Senior Asset Manager - Refrigeration
H-E-B
San Antonio, Texas
Posted 1 weeks ago
ability to travel regionally to multiple store sites
Qualifications
Education
Associate degree in HVACR, Mechanical Engineering Technology, Mechanical Engineering, or related technical field preferred; equivalent hands-on experience accepted.
Preferred Certifications
- EPA Section 608 Type I/II/III preferred.
- HVACR certifications (e.g., NATE) and manufacturer specific refrigeration certifications desirable.
Responsibilities
Primary Duties
- Lead troubleshooting, repair, and optimization of parallel refrigeration systems.
- Diagnose and support cascade CO2 refrigeration systems.
- Use Resource Data Management (RDM) platforms for alarm/event triage.
- Commission and start up refrigeration, DOAS, and packaged HVAC systems.
- Perform root cause analysis of recurring or systemic failures.
- Provide clear, data-backed operational feedback to company refrigeration engineers.
- Lead capital projects and retrofit efforts.
- Review vendor work, submittals, and change orders.
- Mentor and train field technicians and contractors.
- Maintain parts/spares recommendations, tools, and technical documentation.
- Coordinate with store operations, facilities, procurement, safety, and regional leadership.
- Serve as escalation point for complex incidents.
- Participate in emergency call response nights and weekends.
- Track and report KPIs and success metrics.
Experience Requirements
Required
Minimum 8-10 years progressive, hands-on refrigeration/HVAC experience in retail or multi-site commercial environments; demonstrated leadership in technical roles and capital projects.
Required Skills
Technical Skills
parallel refrigeration systemscascade CO2 systemsResource Data Management (RDM) platformsDedicated Outdoor Air Systems (DOAS)packaged HVAC/rooftop unitselectrical troubleshootingmechanical skillsdata-driven optimizationsafety and compliance knowledge
Full Job Description
Senior Operational Lead
Senior operational lead responsible for ensuring reliable refrigeration and HVAC performance across a large regional grocery retailer's store network. Focuses on parallel refrigeration systems and cascade CO2 systems, RDM-driven optimization, DOAS, and packaged HVAC. Provides hands-on operational support for critical failures, leads capital and continuous improvement initiatives (non-design role), mentors field staff, and serves as escalation point for nights/weekend emergencies (expected to answer calls unless on approved vacation). Provides evidence-based operational feedback to the company's refrigeration engineers on failures related to design parameters.
Key Responsibilities & Essential Functions:
Qualifications & Key Requirements:
Physical Demands & Working Conditions:
Senior operational lead responsible for ensuring reliable refrigeration and HVAC performance across a large regional grocery retailer's store network. Focuses on parallel refrigeration systems and cascade CO2 systems, RDM-driven optimization, DOAS, and packaged HVAC. Provides hands-on operational support for critical failures, leads capital and continuous improvement initiatives (non-design role), mentors field staff, and serves as escalation point for nights/weekend emergencies (expected to answer calls unless on approved vacation). Provides evidence-based operational feedback to the company's refrigeration engineers on failures related to design parameters.
Key Responsibilities & Essential Functions:
- Lead troubleshooting, repair, and optimization of parallel refrigeration systems (compressor sequencing, suction/discharge management, oil control, capacity strategies).
- Diagnose and support cascade CO2 refrigeration systems (including transcritical operation, economizer/receiver management, high side/low side coordination, safe charge practices).
- Use Resource Data Management (RDM) platforms for alarm/event triage, trend analysis, setpoint optimization, and creation of actionable remediation plans.
- Commission and start up refrigeration, DOAS, and packaged HVAC systems; perform functional performance testing and document commissioning reports (design performed by in-house refrigeration engineers or vendors).
- Perform root cause analysis of recurring or systemic failures; implement corrective actions and preventive measures across stores.
- Provide clear, data-backed operational feedback to company refrigeration engineers about failures, performance shortfalls, and design-related issues to inform design improvements.
- Lead capital projects and retrofit efforts (approx. 20% of time): develop scope, select vendors, oversee installation quality, manage punch lists, and close out projects (technical design remains with refrigeration engineering).
- Review vendor work, submittals, and change orders for operational impacts and compliance with standards.
- Mentor and train field technicians and contractors; develop and deliver technical training materials and workshops.
- Maintain parts/spares recommendations, tools, and technical documentation; propose inventory and spares strategies to minimize downtime.
- Coordinate with store operations, facilities, procurement, safety, and regional leadership to minimize customer impact during repairs and projects.
- Serve as escalation point for complex incidents; provide remote triage and on-site response when required.
- Participate in emergency call response nights and weekends unless on approved vacation; be reachable and able to provide timely guidance and response.
- Track and report KPIs and success metrics; propose and lead continuous improvement projects based on RDM and field data.
Qualifications & Key Requirements:
- Minimum 8-10 years progressive, hands-on refrigeration/HVAC experience in retail or multi-site commercial environments; demonstrated leadership in technical roles and capital projects.
- Direct, documented experience with cascade CO2 systems strongly preferred.
- Hands-on expertise with parallel refrigeration systems (multiple compressors, common suction/discharge manifolds, oil management, capacity control strategies).
- Practical experience with cascade CO2 refrigeration systems, including transcritical operation, economizer/receiver management, and safe charge procedures.
- Proficiency with Resource Data Management (RDM) platforms: data visualization, alarm triage, trend analysis, and setpoint/schedule optimization.
- Strong experience with Dedicated Outdoor Air Systems (DOAS): sequencing, sensible/latent load control, and energy recovery troubleshooting.
- Competence with packaged HVAC/rooftop units (economizers, VFDs, refrigerant diagnostics, airflow balancing).
- Commissioning and start up expertise: prestart inspections, functional testing, refrigerant charge verification, leak detection, and commissioning documentation.
- Diagnostic skills: electrical troubleshooting, motor/compressor diagnostics, sensor calibration/validation, and field root cause analysis using RDM and field testing.
- Mechanical skills: brazing/soldering, valve/pump/heat exchanger service, oil and refrigerant management, and safe handling of CO2 and other refrigerants.
- Data-driven optimization experience: energy performance analysis, baseline establishment, and measurable performance improvement initiatives.
- Safety and compliance knowledge: EPA Section 608 (or local equivalent), OSHA/site safety practices, and CO2 specific safety systems (ventilation, monitoring, pressure relief).
- Education: Associate degree in HVACR, Mechanical Engineering Technology, Mechanical Engineering, or related technical field preferred; equivalent hands-on experience accepted.
- EPA Section 608 Type I/II/III preferred.
- HVACR certifications (e.g., NATE) and manufacturer specific refrigeration certifications desirable.
- Proficient with refrigeration gauges, electronic leak detectors, anemometers, clamp meters, data loggers, and laptop based RDM/software tools.
Physical Demands & Working Conditions:
- Function in a fast-paced, office environment.
- Work extended hours and/or rotating schedules.
- Regularly lift up to 20 lbs.
- Mobility and field readiness: ability to travel regionally to multiple store sites.
- On call expectation: required to answer emergency calls during nights and weekends unless on approved vacation; no formal rotation.





