Service - Customer Service Assistant - Part time
H-E-B
Qualifications
Education
Completion of Company Orientation and Basics of Safety training (upon hire)
Responsibilities
Primary Duties
- Assisting in unloading merchandise from baskets
- Packaging groceries
- Assisting customers in transporting and unloading groceries to their vehicles
- Helping customers locate merchandise
- Gathering baskets and picking up trash inside and outside the Store
- Maintaining and stocking bag areas
- Returning products to proper locations
- Stocking and staging bags
- Stocking check stand supplies
- Distributing Buddy bucks to registers
- Replacing anti-fatigue mats
- Performing carts and parts basket relocation and power-washing basket relocation for department setup
- Performing red basket fill up/retrieval
- Cleaning, mopping, dusting, sweeping, and vacuuming check stand area, Return Center, and CCO area to maintain Store cleanliness and safety
Full Job Description
As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Key responsibilities include:
- Assisting in unloading merchandise from baskets
- Packaging groceries
- Assisting customers in transporting and unloading groceries to their vehicles
- Helping customers locate merchandise
- Gathering baskets and picking up trash inside and outside the Store
- Maintaining and stocking bag areas
- Returning products to proper locations
- Stocking and staging bags
- Stocking check stand supplies
- Distributing Buddy bucks to registers
- Replacing anti-fatigue mats
- Performing carts and parts basket relocation and power-washing basket relocation for department setup
- Performing red basket fill up/retrieval
- Cleaning, mopping, dusting, sweeping, and vacuuming check stand area, Return Center, and CCO area to maintain Store cleanliness and safety
Qualifications and Key Requirements:
The ability to work in a fast-paced environment, work with customers and stay attentive to their needs, and maintain a high level of productivity and efficiency standards. Education requirements include completion of Company Orientation and Basics of Safety training (upon hire). Physical demands include:
- Functioning in a fast-paced, retail environment
- Working with customers
- Staying attentive to their needs
- Constantly reaching at waist, grasping
- Frequently standing, walking
- Occasionally reaching overhead, at shoulder, at knee, at floor
- Bending, stooping, squatting, crouching, kneeling
- Stair climbing, pivoting, twisting
- Pushing/pulling with arms, pinching, and performing fine motor movements
Occasional exposure to cold, hot, loud noises, ambient temperatures, and wet conditions is also required. Ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs) is necessary.





