Perishable RepresentativeAs a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service.

You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Key responsibilities include

Customer Service: Provides superior customer service

• Takes orders from customers by telephone or in person

Answers customer questions regarding products and assists them with selections

Food Service: Prepares, packages, and merchandises fresh product

Slices, packages, labels, and rotates products

Scans in items on Telxon for production

Assists in technical areas as needed

Sales: Merchandises product effectively

Uses suggestive selling techniques to meet customer needs and build department sales

Makes regular announcements related to freshly-produced items, and to increase sales

Food Safety / Sanitation: Cleans and sanitizes display cases; properly operates / maintains equipment

Complies with H-E-B food safety and sanitation standards

Complies with departmental SOPs and store operating procedures

Additional department-specific responsibilities include:

Aguas: Peels, cuts, and chops fresh fruits and vegetables

Prepares fresh specialty drinks and food products specific to the Aguas department

Floral: Designs floral arrangements; provides a variety of fresh, quality products

Designs and executes merchandising programs

Tracks seasonal record when appropriate

Market: Cuts, trims, and prepares meat for service meat counter and self-service counter

Ensures proper product rotation and storage

Maintains coolers and freezers

Weighs, prices, and packages selections

Operates power meat prep and process equipment

Produce: Stocks and rotates product to ensure freshness

Assists floral department when needed

Communicates product knowledge to customers by explaining and providing samples

Cuts, wraps, and prices produce to be placed on sales floor

Maintains signing program

Seafood: Knowledgeable about various fish and shellfish

Weighs, prices, and packages selections

Maintains coolers and freezers

Qualifications & Key

Requirements

Age Requirement: 18

Work

Experience

Knowledge/Skills/Abilities

Customer service and communication skills

Required

Computer systems knowledge (Telxon, ACR, label machine)

Required

Strong customer service skills

Required

Communication and interpersonal skills

Required

Reading and writing skills

Required

Planning and organizing skills

Required

Education

HS Diploma or GED (or equivalent)

• Required

Licenses/

Certifications

Completion of Company Orientation and Safety Training

• Required

Physical Demands &

Working Conditions

Function in a fast-paced, retail environment

Work with Customers, staying attentive to their needs

Perform the following, based on your Department Market:

* Constantly* reach at waist

* Frequently stand, walk, pivot, push / pull arms, grasp, cervical flexion

* Frequently be exposed to wet, cold conditions

* Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements

* Occasionally be exposed to hot conditions, ambient temperatures, loud noise

* Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs** Seafood:

* Constantly* reach at waist

* Frequently stand, walk, pivot, push / pull with arms, grasp

* Frequently be exposed to wet, cold conditions

* Occasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion

* Occasionally be exposed to hot conditions, ambient temperatures, loud noise

* Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs**