Cake DecoratorAs a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Key Responsibilities &

Essential Functions

Customer Service: Provides superior customer service Takes cake orders from customers by telephone or in person, with a high level of accuracy Answers customer questions regarding products; assists them with selections Uses suggestive selling techniques to meet customer needs and build department sales

Production: Applies proper decorating techniques for each item, according to visual training aids (VTAs) to produce quality cakes and pastries Writes on cakes with icing on request Reads / executes daily production list through cake flow Ensures quality control of all products before sending to sales floor per VTAs Ensures cake product reaches the showcase and tables at prescribed times

Food Service: Prepares, packages, and merchandises fresh product effectively Slices, packages, labels, and rotates products Records production and shrink to aid in production planning

Food Safety: Maintains sanitation in work area Complies with H-E-B food safety and sanitation standards Complies with department / Store operating procedures Operates / maintains all equipment properly

Qualifications & Key

Requirements

Work

Experience

1

• years of experience

• Required
• Knowledge/Skills/Abilities: Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)

• Required Strong customer service skills

• Required Communication and interpersonal skills

• Required Reading and writing skills

• Required Planning and organizing skills

Required

Education

HS Diploma or GED or equivalent

• Required Licenses/

Certifications

Completion of Company Orientation

• Required Safety training

• Required eCommerce Online Ordering training upon hire Upon Hire

• Required

Physical Demands &

Working Conditions

Function in a fast-paced, retail environment, in detailed and precise tasks Work with Customers, staying attentive to their needs Constantly stand, reach at waist, grasp Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skills Occasionally be exposed to wet, cold, hot conditions, and loud noise Demonstrate the ability to lift up to 40 lbs Demonstrate the ability to manage in excess of 25 lbs