As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Customer Service: Provides superior customer service; Takes orders from customers by telephone or in person; Answers customer questions regarding products and assists them with selections.

Food Service: Prepares, packages, and merchandises fresh product; Slices, packages, labels, and rotates products; Scans in items on Telxon for production; Assists in technical areas as needed.

Sales: Merchandises product effectively; Uses suggestive selling techniques to meet customer needs and build department sales; Makes regular announcements related to freshly-produced items, and to increase sales.

Food Safety / Sanitation: Cleans and sanitizes display cases; properly operates / maintains equipment; Complies with H-E-B food safety and sanitation standards; Complies with departmental SOPs and store operating procedures.

Additional Department-Specific Responsibilities:

• Aguas: Peels, cuts, and chops fresh fruits and vegetables; Prepares fresh specialty drinks and food products specific to the Aguas department.
• Floral: Designs floral arrangements; provides a variety of fresh, quality products; Designs and executes merchandising programs; Tracks seasonal record when appropriate.
• Market: Cuts, trims, and prepares meat for service meat counter and self-service counter; Ensures proper product rotation and storage; Maintains coolers and freezers; Weighs, prices, and packages selections; Operates power meat prep and process equipment.
• Produce: Stocks and rotates product to ensure freshness; Assists floral department when needed; Communicates product knowledge to customers by explaining and providing samples; Cuts, wraps, and prices produce to be placed on sales floor; Maintains signing program.
• Seafood: Knowledgeable about various fish and shellfish; Weighs, prices, and packages selections; Maintains coolers and freezers.

Qualifications & Key Requirements:

Age Requirement: 18+
Work Experience: Knowledge/Skills/Abilities: Customer service and communication skills; Computer systems knowledge (Telxon, ACR, label machine); Strong customer service skills; Communication and interpersonal skills; Reading and writing skills; Planning and organizing skills.
Education: HS Diploma or GED (or equivalent).
Physical Demands & Working Conditions: Function in a fast-paced, retail environment; Work with Customers, staying attentive to their needs; Perform the following, based on your Department Market:

• Market: Constantly reach at waist; Frequently stand, walk, pivot, push / pull arms, grasp, cervical flexion; Frequently be exposed to wet, cold conditions; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements; Occasionally be exposed to hot conditions, ambient temperatures, loud noise; Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs.
• Seafood: Constantly reach at waist; Frequently stand, walk, pivot, push / pull with arms, grasp; Frequently be exposed to wet, cold conditions; Occasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion; Occasionally be exposed to hot conditions, ambient temperatures, loud noise; Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs.