Cheese Shop RepresentativeAs a Cheese Shop Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh cheese on a daily basis while maintaining all food safety and sanitation standards.

Key Responsibilities &

Essential Functions

Customer Service / Sales: Provides superior customer service Takes orders from customers by telephone or in person Answers customer questions regarding products; assists them with selections Uses suggestive selling techniques and basic product knowledge to meet customer needs and build sales

Food Service: Prepares, packages, merchandises fresh product effectively Slices, packages, labels, rotates, and culls products for poor quality Assists in technical areas as needed (e.g., basic set-up and clean-up processes)

Food Safety: Cleans and sanitizes display cases Operates / maintains equipment properly Complies with H-E-B food safety and sanitation standards, and department / Store operating procedures

Qualifications & Key

Requirements

Work

Experience

Knowledge/Skills/Abilities: Understanding and knowledge of top cheese families and selections

• Required Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)

• Required Strong customer service skills

• Required Communication and interpersonal skills

• Required Reading and writing skills

• Required Planning and organizing skills

Required

Education

HS Diploma or GED or equivalent

• Required Licenses/

Certifications

Completion of Company Orientation, and food safety and sanitation training Upon Hire

• Required Completion of all necessary department training

• Required Physical Demands &

Working Conditions

Function in a fast-paced, retail environment, in detailed and precise tasks Work with Customers, staying attentive to their needs