Baker / FryerAs a Baker / Fryer, you'll apply proper baking techniques and maintain quality of products by following guidelines. You'll prepare (bake / fry), package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Key Responsibilities &

Essential Functions

Customer Service: Provides superior customer service Takes orders from customers by telephone or in person Answers customer questions regarding products; assists them with selections Uses suggestive selling techniques to meet customer needs and build department sales

Production: Applies proficient baking / frying skills, including equipment set-up, operation, cleaning, and maintenance Uses production tools to plan baking / frying Applies proper baking / frying techniques for each item, according to visual training aids (VTAs) Plans for / breaks out proper amount of baked goods daily Ensures quality control of all products before sending to sales floor Ensures baked / fried product reaches the showcase and tables at prescribed times

Food Service: Prepares, packages, and merchandises fresh product effectively Slices, packages, labels, and rotates products Records production and shrink to aid in production planning

Food Safety: Cleans / sanitizes display cases; maintains production area according to SOPs Complies with H-E-B food safety and sanitation standards Complies with department / Store operating procedures Operates / maintains all equipment properly

Qualifications & Key

Requirements

Work

Experience

1

• years Experience

• Required Knowledge/Skills/Abilities: Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)

• Required Strong customer service skills

• Required Communication and interpersonal skills

• Required Reading and writing skills

• Required Planning and organizing skills

Required

Education

HS Diploma or GED or equivalent

• Required Licenses/

Certifications

Completion of Company Orientation Upon Hire

• Required Food Safety Upon Hire

• Required Sanitation Training upon hire Upon Hire

• Required Physical Demands &

Working Conditions

Function in a fast-paced, retail environment, in detailed and precise tasks Work with Customers, staying attentive to their needs Constantly reach at waist, grasp Frequently stand, walk Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skills Occasionally be exposed to wet, cold, hot conditions, and loud noise Demonstrate the ability to lift up to 50 lbs Demonstrate the ability to manage in excess of 50 lbs While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5

• hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.