Title: Central Market Houston Deli Sales Lead - Full-Time Company: H-E-B Location: Houston, TX **Description: Responsibilities** **Summary/Responsibilities of this position:** A Sales Lead will be responsible for applying advanced skills in procedures and techniques specific to area of specialization. May carry out supervisory responsibilities. Order assigned products to maximize sales. Possess and convey a culinary level of food expertise. Work under minimal supervision and from detailed verbal and written instructions. Apply accepted guidelines, rules and procedures to decisions. Continually monitor and immediately address problems. Make sound decisions on everyday issues and problems. Requires specific product knowledge depending on the Department. **Responsibilities:** - Assist in ordering - May assist in writing weekly Department schedule - Identify and address high priority activities first - Communicate clear expectations for assignments - Delegate responsibility to appropriate Partners - Provide excellent customer service - Maintain operating effectiveness - Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met - Maintain standards in shrink, safety, and inventory control - Assist in merchandising the department to maximize sales - Use suggestive selling techniques to maximize sales **EXPERIENCE AND EDUCATION PREFERRED** - Typically requires 5-8 years experience - Knowledge of department product, food preparation, and equipment - Extensive knowledge of specialty food products and food preparation is essential - Strong customer service skills - Passion for food - Materials Handling Equipment certification - Excellent interpersonal and communication skills - Ability to work in fast paced environment - Ability to work in extreme temperatures - Previous retail/restaurant experience required **PHYSICAL AND OTHER REQUIREMENTS** - Must be able to manage in excess of 25 lbs., up to 50 lbs.