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KFC Employee Reviews

What is it like to work at KFC?

Review information last updated December 17, 2025.

Rating Distribution

114 ratings

Summary of KFC Employee Feedback (AI-Generated)

3.1 out of 5

Across all the provided employee reviews of KFC locations, a recurring theme is the importance of a supportive and well-structured training program.
Many locations, including Anchorage, Alaska and Bellingham, WA, highlight the effectiveness of their two-week onboarding process, emphasizing the comprehensive nature of the training and its role in preparing employees for their roles.
A significant positive across multiple reviews is the collaborative and respectful team culture, with employees frequently describing their colleagues as supportive and willing to assist each other.
Flexibility and open communication with management are also consistently praised, particularly in locations like Bellingham, WA, where proactive scheduling discussions are valued.
However, despite the positive feedback, a common thread is the demanding nature of the work, particularly in locations like Anchorage, Alaska, where the role requires thriving in a fast-paced, high-volume environment.
While most locations demonstrate a commitment to employee well-being, a few reviews, notably Anchorage, Alaska, highlight the stress associated with combined operational responsibilities and the need for self-direction.
Ultimately, the overall experience is largely positive, contingent upon an employee's ability to adapt to the demanding nature of the work and engage effectively with the team and management.
The consistent praise for training and supportive environments suggests a strong operational foundation at many KFC locations.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Effective Training Program (typically 2 weeks)
  • Supportive and Collaborative Team Culture
  • Flexible Communication with Management
  • Commitment to Employee Well-being (across multiple locations)
  • Proactive Scheduling Discussions (particularly in Bellingham, WA)

Cons

  • Demanding Work Environment (high-volume, fast-paced)
  • Stress Associated with Combined Operational Responsibilities
  • Requires Self-Direction and Initiative
  • Potential for Burnout (particularly in Anchorage, Alaska)
  • Need for Adaptability to Fast-Paced Work
Dec 9, 2025
3 out of 5
Cocinero

The cook needs leadership training immediately.

There have been concerns regarding management effectiveness within the shift teams, with instances of overwork and limited opportunities for internal advancement unless facilitated through personal connections within the company.
Dec 8, 2025
1 out of 5
Crew Member

Employees want more opportunities for career growth.

The role provides valuable introductory experience, particularly for entry-level candidates. However, opportunities for salary increases are limited after an initial period, with advancement primarily focused on management positions. Individuals who do not aspire to a management role may find their growth opportunities constrained.
Dec 7, 2025
4 out of 5
Crew Member

Staff members appreciate the flexibility of their work.

The management team provided effective support, although the workload was occasionally high during peak service times. Working hours were flexible and suitable for a student role, and compensation was competitive for entry-level positions.
Nov 6, 2025
1 out of 5
Team Member

Persistent staffing shortages are a serious issue.

My experience at KFC was consistently challenging and demanding. Management demonstrated a lack of organization, frequently resulting in inconsistent shift scheduling and unexpected requests for extended hours. The workload was substantial, requiring sustained effort at a rapid pace, compounded by ongoing understaffing and interactions with challenging customers. Break periods were often limited or unavailable due to operational demands. While compensation was received, it did not adequately reflect the level of stress experienced, and opportunities for professional development or recognition for performance were limited. I found the overall environment to be demanding and did not align with my expectations for a positive and supportive workplace.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
5/5
Job Security/Advancement
1/5

Pros

Access to complimentary food items.

Cons

Shift scheduling was frequently unreliable and lacked formal training. Communication was often direct and lacked a supportive tone.

Nov 5, 2025
3 out of 5
Team Member

Let’s address staffing, cleanliness, and management.

Concerns have been raised regarding management’s approach to operational standards, specifically regarding cleanliness and food quality. Additionally, frequent understaffing during shifts contributes to a challenging and stressful work environment.
Oct 4, 2025
1 out of 5
Assistant Manager

The assistant manager needs career development support.

What is the best part of working at the company? The company offers opportunities for professional growth. What is the most stressful part about working at the company? The work environment is consistently demanding and lacks positive aspects. What is the work environment and culture like at the company? The work environment is stressful and does not align with a desirable workplace culture. I would not recommend this company. What is a typical day like for you at the company? My daily experience is consistently challenging and offers limited opportunities for engagement or positive outcomes.

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KFC Employee Reviews by Location

Location Rating Reviews
Mount Pleasant, MI
3
2
San Antonio, TX
2.5
2
London, KY
4
2
Houston, TX
2
2
Festus, MO
1.5
2
Louisville, KY
4.5
2
Chicago, IL
5
1
Marion, AR
1
1
Campbellsville, KY
5
1
Desert Hot Springs, CA
5
1
Flint, MI
1
1
Mooresville, IN
1
1
Austin, TX
4
1
Hannibal, MO
5
1
Raleigh, NC
1
1

Latest Job Openings at KFC

No open positions at the moment

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from KFC. Contact us to suggest updates to this page.