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KFC Employee Reviews

What is it like to work at KFC?

Rating Distribution

Based on 1616 ratings

AI-Generated Review Summary

3.1 out of 5

Based on a synthesized review of 1616 employee experiences across Yum! Brands, Inc.
locations in Arizona, California, Michigan, and Ohio, the company presents a moderately challenging and inconsistent work environment.
The national average rating of 3.10 reflects significant areas for improvement across multiple key dimensions.
A recurring theme is the demanding nature of the work, particularly regarding hours and staffing consistency, coupled with concerns about management effectiveness and communication strategies.
While customer interaction experiences are generally viewed positively, systemic issues related to scheduling, commute challenges, and a perceived lack of career advancement opportunities are prevalent across the states.
Compensation and benefits are viewed positively, contributing to a relatively high rating in this category.
Work-life balance is a significant concern, exacerbated by commute times and cost of living in several locations.
Diversity and inclusion are highly rated, suggesting a strength in this area.
Further investigation is needed to fully understand the nuances of the Yum! Brands experience across the United States.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Positive Customer Interaction Experience (Nationwide)
  • Competitive Compensation and Benefits (Nationwide)
  • Strong Diversity and Inclusion Ratings (Nationwide)

Cons

  • Inconsistent Scheduling and Labor Shortages (Arizona, Michigan, Ohio)
  • Demanding Work Environment and Poor Work-Life Balance (Arizona, California, Michigan, Ohio)
  • Ineffective Management and Communication Issues (All States)

KFC Employee Reviews by Location

Location Rating Reviews
New York, NY
3.8
29
Los Angeles, CA
3.9
17
Houston, TX
3.4
16
Atlanta, GA
3
16
Chicago, IL
3.4
15
Philadelphia, PA
2.6
14
Orlando, FL
3.1
14
Louisville, KY
3.1
13
Miami, FL
3.4
11
San Jose, CA
3.2
10
San Diego, CA
3.2
10
Sacramento, CA
2.9
9
Charlotte, NC
3.4
8
Fresno, CA
2
8
Bronx, NY
3.1
7

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from KFC. Contact us to suggest updates to this page.