What is it like to work at KFC?
Review information last updated December 17, 2025.
Rating Distribution
114 ratings
Summary of KFC Employee Feedback (AI-Generated)
Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.
Highlights
Pros
- Effective Training Program (typically 2 weeks)
- Supportive and Collaborative Team Culture
- Flexible Communication with Management
- Commitment to Employee Well-being (across multiple locations)
- Proactive Scheduling Discussions (particularly in Bellingham, WA)
Cons
- Demanding Work Environment (high-volume, fast-paced)
- Stress Associated with Combined Operational Responsibilities
- Requires Self-Direction and Initiative
- Potential for Burnout (particularly in Anchorage, Alaska)
- Need for Adaptability to Fast-Paced Work
The cook needs leadership training immediately.
Employees want more opportunities for career growth.
Staff members appreciate the flexibility of their work.
Persistent staffing shortages are a serious issue.
Pros
Access to complimentary food items.
Cons
Shift scheduling was frequently unreliable and lacked formal training. Communication was often direct and lacked a supportive tone.
Let’s address staffing, cleanliness, and management.
The assistant manager needs career development support.
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KFC Employee Reviews by Location
| Location | Rating | Reviews |
|---|---|---|
| Mount Pleasant, MI | 3 ★ ★ ★ ☆ ☆ | 2 |
| San Antonio, TX | 2.5 ★ ★ ★ ☆ ☆ | 2 |
| London, KY | 4 ★ ★ ★ ★ ☆ | 2 |
| Houston, TX | 2 ★ ★ ☆ ☆ ☆ | 2 |
| Festus, MO | 1.5 ★ ★ ☆ ☆ ☆ | 2 |
| Louisville, KY | 4.5 ★ ★ ★ ★ ★ | 2 |
| Chicago, IL | 5 ★ ★ ★ ★ ★ | 1 |
| Marion, AR | 1 ★ ☆ ☆ ☆ ☆ | 1 |
| Campbellsville, KY | 5 ★ ★ ★ ★ ★ | 1 |
| Desert Hot Springs, CA | 5 ★ ★ ★ ★ ★ | 1 |
| Flint, MI | 1 ★ ☆ ☆ ☆ ☆ | 1 |
| Mooresville, IN | 1 ★ ☆ ☆ ☆ ☆ | 1 |
| Austin, TX | 4 ★ ★ ★ ★ ☆ | 1 |
| Hannibal, MO | 5 ★ ★ ★ ★ ★ | 1 |
| Raleigh, NC | 1 ★ ☆ ☆ ☆ ☆ | 1 |
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