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KFC Employee Reviews

What is it like to work at KFC?

Review information last updated September 17, 2025.

Rating Distribution

164 ratings

Summary of KFC Employee Feedback (AI-Generated)

3.1 out of 5

Across all the provided employee reviews of KFC locations, a recurring theme is the importance of a supportive and well-structured training program.
Many locations, including Anchorage, Alaska and Bellingham, WA, highlight the effectiveness of their two-week onboarding process, emphasizing the comprehensive nature of the training and its role in preparing employees for their roles.
A significant positive across multiple reviews is the collaborative and respectful team culture, with employees frequently describing their colleagues as supportive and willing to assist each other.
Flexibility and open communication with management are also consistently praised, particularly in locations like Bellingham, WA, where proactive scheduling discussions are valued.
However, despite the positive feedback, a common thread is the demanding nature of the work, particularly in locations like Anchorage, Alaska, where the role requires thriving in a fast-paced, high-volume environment.
While most locations demonstrate a commitment to employee well-being, a few reviews, notably Anchorage, Alaska, highlight the stress associated with combined operational responsibilities and the need for self-direction.
Ultimately, the overall experience is largely positive, contingent upon an employee's ability to adapt to the demanding nature of the work and engage effectively with the team and management.
The consistent praise for training and supportive environments suggests a strong operational foundation at many KFC locations.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Effective Training Program (typically 2 weeks)
  • Supportive and Collaborative Team Culture
  • Flexible Communication with Management
  • Commitment to Employee Well-being (across multiple locations)
  • Proactive Scheduling Discussions (particularly in Bellingham, WA)

Cons

  • Demanding Work Environment (high-volume, fast-paced)
  • Stress Associated with Combined Operational Responsibilities
  • Requires Self-Direction and Initiative
  • Potential for Burnout (particularly in Anchorage, Alaska)
  • Need for Adaptability to Fast-Paced Work
Jul 15, 2025
1 out of 5
Manager

Limited activities and excessive micromanagement are present.

This employee consistently struggled to manage multiple tasks simultaneously, particularly over the course of the 12 years of service provided to the company. Recognition and appreciation for their contributions were limited, especially following the 5-year service milestone. The company’s approach to employee recognition was lacking.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5

Pros

No medical insurance provided.

Cons

Property managers and leadership do not participate in company lunches.

Jul 14, 2025
1 out of 5
Assistant Manager

I valued the team, but management needs change.

KFC Corporation has experienced a decline in overall performance, with concerns regarding the prioritization of leadership and a lack of transparency in compensation practices. There appears to be a disconnect between upper management and frontline staff, as evidenced by the absence of bonus programs and instances of unfulfilled promises.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5

Pros

Positive work environment

Cons

A perceived imbalance in the prioritization of area coaches and senior leadership, coupled with concerns regarding communication and compensation transparency.

Jul 12, 2025
3 out of 5
Associate

OK in between job

Rating Compensation And Benefits
2/5
Rating Career Opportunities
2/5
Rating Culture And Values
2/5
Rating Diversity And Inclusion
2/5
Rating Senior Leadership
2/5
Rating Work Life Balance
2/5

Pros

The role offers a relatively low level of commitment, allowing for flexible work arrangements.

Cons

Compensation is currently below market value for the responsibilities undertaken.

Jul 12, 2025
1 out of 5
Crew Member

I had a really memorable and enriching time.

This employee experienced significant challenges due to management behavior, specifically citing instances of perceived favoritism and a lack of consistent support. Communication within the team was identified as a key area for improvement. While the company offers a complimentary lunch benefit, the overall experience was negatively impacted by management’s approach.
Compensation/Benefits
2/5
Job Culture
5/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5

Pros

Complimentary lunch provided.

Cons

Communication effectiveness requires attention and development.

Jul 11, 2025
2 out of 5
Cook

The cook wants to discuss their workload.

Compensation does not fully reflect the level of effort required. I have experienced instances where workload demands were particularly high. Increased staffing, specifically with additional support personnel, would significantly improve workflow efficiency. The addition of a dedicated dishwashing station would also be a valuable asset.
Jul 10, 2025
1 out of 5
Food Packer

Immediate action is needed for cleanliness.

Regarding positive aspects of the work environment, the employee expressed a strong desire to leave the company. Key concerns included a perceived lack of kindness from colleagues and an unsatisfactory work environment characterized by uncleanliness. The employee identified frequent miscommunication and order-related chaos as the most stressful aspects of the role. They described the overall work environment and culture as negative, citing a lack of positive interpersonal interactions. A typical workday involved immediate engagement with unresolved tasks left by colleagues.

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KFC Employee Reviews by Location

Location Rating Reviews
Orlando, FL
4
3
Arlington, TX
5
2
Livermore, CA
2
2
Rockdale, TX
5
2
Saint Louis, MO
5
2
Auburn, ME
5
2
California City, CA
5
2
Palm Springs, CA
3
2
El Paso, TX
3
2
Festus, MO
1.5
2
Columbus, GA
5
2
London, KY
4
2
Phoenix, AZ
4
2
Riverside, CA
2
2
Montgomery, AL
5
2

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from KFC. Contact us to suggest updates to this page.