What is it like to work at KFC?
Review information last updated February 4, 2026.
Rating Distribution
116 ratings
Summary of KFC Employee Feedback (AI-Generated)
Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.
Highlights
Pros
- Effective Training Program (typically 2 weeks)
- Supportive and Collaborative Team Culture
- Flexible Communication with Management
- Commitment to Employee Well-being (across multiple locations)
- Proactive Scheduling Discussions (particularly in Bellingham, WA)
Cons
- Demanding Work Environment (high-volume, fast-paced)
- Stress Associated with Combined Operational Responsibilities
- Requires Self-Direction and Initiative
- Potential for Burnout (particularly in Anchorage, Alaska)
- Need for Adaptability to Fast-Paced Work
The cook needs leadership training immediately.
Training significantly boosts team performance and results.
Employees want more opportunities for career growth.
Staff members appreciate the flexibility of their work.
KFC cooks have concerns about their wages.
Persistent staffing shortages are a serious issue.
Pros
Access to complimentary food items.
Cons
Shift scheduling was frequently unreliable and lacked formal training. Communication was often direct and lacked a supportive tone.
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KFC Employee Reviews by Location
| Location | Rating | Reviews |
|---|---|---|
| Mount Pleasant, MI | 3 ★ ★ ★ ☆ ☆ | 2 |
| Louisville, KY | 4.5 ★ ★ ★ ★ ★ | 2 |
| Houston, TX | 2 ★ ★ ☆ ☆ ☆ | 2 |
| Festus, MO | 1.5 ★ ★ ☆ ☆ ☆ | 2 |
| San Antonio, TX | 2.5 ★ ★ ★ ☆ ☆ | 2 |
| London, KY | 4 ★ ★ ★ ★ ☆ | 2 |
| Lathrop, CA | 3 ★ ★ ★ ☆ ☆ | 1 |
| South Milwaukee, WI | 2 ★ ★ ☆ ☆ ☆ | 1 |
| Merced, CA | 3 ★ ★ ★ ☆ ☆ | 1 |
| Flint, MI | 1 ★ ☆ ☆ ☆ ☆ | 1 |
| Tucson, AZ | 1 ★ ☆ ☆ ☆ ☆ | 1 |
| Grovetown, GA | 2 ★ ★ ☆ ☆ ☆ | 1 |
| Carrollton, TX | 3 ★ ★ ★ ☆ ☆ | 1 |
| Desert Hot Springs, CA | 5 ★ ★ ★ ★ ★ | 1 |
| Troy, OH | 1 ★ ☆ ☆ ☆ ☆ | 1 |
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Cashier
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General Manager
Shift Supervisor
Shift Supervisor

Team Member
KFC
Customer Service Team Member
As a Customer Service Team Member, you will be responsible for serving our guests quickly, efficiently and courteously with a positive, sincere, pleasant and enthusiastic attitude. Duties will include filling orders, operating a cash register, keeping your area neat, clean and stocked. A qualified applicant must be a team player, with a strong commitment to excellent customer service, well groomed, have good communication and cash register skills, able to lift 25-35 pounds and stand for up to 8 hours.
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