Kroger Jobs

Grocery Clerk

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job

Functions

Grocery Clerk helps customers discover new items or products they inquire about.

Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.

• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.

Recommend grocery items to customers to ensure they get the products they want and need.

Label, stock, and inventory department merchandise.

Stay current with present, future, seasonal and special ads.

Adhere to all food safety regulations and guidelines.

Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

Notify management of customer or employee accidents.

Qualifications

Qualifications

Customer Service skills

Effective communication skills

Desired Previous Job

Experience

Customer Service skills

Retail experience