Kroger
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Kroger Employee Reviews in Birmingham, AL

Employee Insights in Birmingham, AL

Review information last updated August 27, 2025.

Rating Distribution

2 ratings

Summary of Kroger Employee Feedback (AI-Generated)

Limited data available for your filters. Using overall company reviews.
3.1 out of 5

Across the provided employee reviews for Kroger’s various locations and roles, a recurring theme is the significant variance in employee experiences.
While some locations, particularly Wasilla, Alaska, and Redmond, WA, boast overwhelmingly positive reviews centered around strong team environments, effective leadership, and opportunities for career growth, others, like Wasilla, present a starkly negative picture characterized by a weak company culture, poor work-life balance, and a general sense of dissatisfaction.
A common thread is the importance of strong management and collaborative teams, frequently cited as key factors in positive experiences.
Compensation and benefits are generally viewed as satisfactory, though not consistently outstanding.
However, the most prevalent negative aspect is a widespread disconnect between the company’s stated values and its actual operational culture, frequently manifesting as a lack of engagement and a feeling of misalignment.
The reliance on a small number of reviews makes broad generalizations difficult; the experiences are highly localized and dependent on the specific management and team dynamics at each location.
Finally, the consistency of ‘meh’ as a sentiment, particularly in Wasilla, underscores the need for a more holistic and engaged workforce.
Despite the inconsistencies, several positive elements emerge.
Strong leadership and collaborative teams are consistently lauded as positive influences, creating a supportive and rewarding work environment.
Opportunities for career growth, while not always explicitly highlighted, are perceived positively in several locations.
Furthermore, compensation and benefits are generally considered adequate, although this is not a primary driver of satisfaction for most employees.
The emphasis on customer service and a focus on creating a positive work environment are also recurring themes, suggesting a commitment to employee well-being and customer satisfaction.
The value placed on work-life balance, though inconsistent, indicates an awareness of the demands of the roles.
Ultimately, the reviews paint a picture of a company with significant internal inconsistencies.
The success of Kroger’s operations depends heavily on the quality of its local management and the strength of the teams they build.
Addressing the pervasive issues of a disconnect between stated values and actual operational culture, alongside fostering stronger, more engaged teams, would dramatically improve the overall employee experience across the Kroger network.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes overall company reviews.

Highlights

Pros

  • Strong Leadership
  • Collaborative Teams
  • Adequate Compensation & Benefits

Cons

  • Weak Company Culture & Values
  • Poor Work-Life Balance
  • Inconsistent Management
Jun 11, 2025
1 out of 5
Delivery Driver

The US Postal Service of Grocery Delivery in a nutshell

Rating Compensation And Benefits
1/5
Rating Career Opportunities
1/5
Rating Culture And Values
1/5
Rating Diversity And Inclusion
1/5
Rating Senior Leadership
1/5
Rating Work Life Balance
1/5

Pros

This role offers opportunities for scenic countryside driving and increased operational independence, supported by a consistent weekly pay schedule.

Cons

Compensation includes a policy regarding holiday pay, which is impacted by absences during scheduled holiday periods. Operational challenges exist due to inconsistent organizational processes and instances where Vehicle Time Off (VTO) was requested when alternative routes were unavailable. Route planning from dispatch requires improvement, and there have been concerns regarding the maintenance and safety of delivery trucks. Drivers are occasionally required to operate in adverse weather conditions, including icy and snowy conditions. The company utilizes a Lytx camera and points system for driver monitoring. Physical demands include carrying heavy loads up stairs and inclines. Scheduled deliveries are sometimes impacted by trucks not appearing on time, and the team is frequently understaffed. Furthermore, communication and support from management have been lacking, with instances of dismissive behavior observed.

Apr 20, 2025
1 out of 5
Delivery Driver

This delivery service mirrors the frustrating USPS.

What aspects of working at the company do you find most positive? The opportunity to drive through the rural countryside during the day and enjoy a degree of driving autonomy on assigned routes is a significant benefit. What aspects of the work environment are most challenging? The morning team meetings often involve overly critical and demeaning feedback from supervisors and management. Additionally, employees are frequently required to work during public holidays and inclement weather, navigate significant rush hour traffic between 5:00 PM and 6:00 PM, and complete deliveries in central Birmingham, particularly during peak times.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5

Pros

Scenic driving routes, operational independence.

Cons

Mandatory holiday work, disruptive team meetings, challenging delivery conditions (rush hour, central Birmingham), reliance on a points-based driving monitoring system (LYTX), physically demanding tasks (carrying water uphill), limited delivery flexibility (maximum 10-minute early deliveries).

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