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Kroger Employee Reviews in Dallas, TX

Employee Insights in Dallas, TX

Review information last updated August 27, 2025.

Rating Distribution

5 ratings

Summary of Kroger Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
2.9 out of 5

Across all Kroger store summaries, a recurring theme is the significant variability in employee experiences, largely driven by operational challenges and staffing levels.
A consistent concern is inadequate staffing, particularly in pharmacy and cashier roles, leading to fluctuating workloads, inconsistent service hours, and ultimately, difficulty achieving a sustainable income.
Multiple summaries highlight the impact of understaffing on employee morale and the potential for burnout.
Several stores, including Beaumont, Webster, and others, express concerns regarding communication and interpersonal dynamics, suggesting a need for improved team cohesion and clearer expectations.
The Webster summary specifically points to a disconnect between management and staff, while the Beaumont review emphasizes the need for enhanced professionalism.
Despite acknowledging opportunities for growth and collaboration, the overarching impression is that many employees are struggling to balance their work with their personal lives due to operational constraints.
The consistent lack of adequate staffing across multiple locations indicates a systemic issue requiring attention from Kroger’s management to ensure a more stable and positive work environment for its employees.
The Beaumont location's review particularly emphasizes the need for improved professionalism, suggesting a broader issue within the store’s operational culture.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Inconsistent Opportunities for Growth (Mentioned across multiple locations)
  • Potential for Collaboration (Implied in several reviews)
  • Experience within E-Commerce Operations (Specifically in the Webster summary)

Cons

  • Understaffing and Inconsistent Workloads (Most frequently cited issue)
  • Poor Communication and Interpersonal Dynamics (Recurring concern)
  • Difficulty Making a Living Wage (Due to limited hours)
Mar 23, 2025
5 out of 5
Pharmacy Technician

Nice place

Pros

The work environment is positive and supportive.

Cons

There are no significant areas for improvement.

Feb 13, 2025
3 out of 5
Customer Service Manager (CSM)

I truly excelled and made the most of it.

While I appreciate the positive relationships I’ve built with my colleagues at Kroger, I’ve experienced a consistently high volume of calls and a significant workload, which has created a challenging and demanding work environment. Management support is crucial to effectively address these issues and ensure a sustainable and productive work experience.
Feb 3, 2025
3 out of 5
Produce Clerk

decent pay

Rating Compensation And Benefits
3/5
Rating Career Opportunities
2/5
Rating Culture And Values
3/5
Rating Diversity And Inclusion
3/5
Rating Senior Leadership
2/5
Rating Work Life Balance
5/5

Pros

Competitive compensation is offered with extended tenure.

Cons

Prolonged employment can lead to increased fatigue and burnout.

Jan 3, 2025
3 out of 5
Supervisor

Manager

Pros

The facilities maintain a high standard of cleanliness, including restrooms.

Cons

The organization experiences a significant employee turnover rate.

Dec 23, 2024
5 out of 5
Pharmacy Technician

N/a

Rating Compensation And Benefits
4/5
Rating Career Opportunities
4/5
Rating Culture And Values
4/5
Rating Diversity And Inclusion
4/5
Rating Senior Leadership
4/5
Rating Work Life Balance
4/5

Pros

The role is engaging and well-suited to the responsibilities.

Cons

Part-time employees are not eligible for benefits.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Kroger. Contact us to suggest updates to this page.