Grocery Clerk/CashierCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

ResponsibilitiesEssential Job

Functions

Process customer transactions through the check lane quickly, accurately, and efficiently; understand the Point of Sale system, and handle various tenders such as cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, loyalty offers, coupons and checkout procedures according to company policy

Rotate all merchandise according to code dating policies and check product quality to ensure freshness; review sell by dates and take appropriate action

Promote trust and respect among team members

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold

Gain and maintain knowledge of products sold and be able to respond to questions and make suggestions about products

Greet, engage and assist customers

Inform customers of grocery specials

Order, label, stock and inventory merchandise

Report product ordering, shipping & pricing discrepancies to store management

Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss

Understand and adhere to guidelines on restricted sale items (i.e., Alcohol, Tobacco, and Fireworks)

Stay current with present, future, seasonal and special ads

Adhere to all food safety regulations and guidelines

Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

Practice preventive maintenance by properly inspecting equipment and notify store management of any items in need of repair

Notify management of customer or employee accidents

Adhere to all local, state and federal laws, and company guidelines

Physical demands include, but are not limited to, standing up to 100 % of the time, lifting an average of 50 lbs., pushing/pulling carts and skids, bending, twisting, squatting, turning, climbing on a ladder or stool, manual dexterity with both arms and legs, and repetitive motion of hands/wrists

Ability to work cooperatively in high paced and sometimes stressful environment

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to follow directions and seek assistance when necessary to resolve customer and business issues

Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults

Must be able to perform the essential functions of this position with or without reasonable accommodation

QualificationsMinimum Position

Qualifications

Knowledge of basic math

Ability to fully complete the cashier training program

Ability to memorize produce items and sale items

Effective communication and reading skills

Must be 18 years old

Desired Previous Job

Experience

Customer service experience

Retail experience