Front End/floor Supervisor
Kroger
Pleasant Grove, Utah
Posted 2 weeks ago
Responsibilities
Primary Duties
- Model exceptional customer service and engagement behaviors.
- Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them.
- Spend at least 90% of time on customer approach side of the check lanes.
- Be an approachable, visible source of assistance to both customers and associates.
- Maintain self-checkout and total front end queuing standards.
- Coach cashiers, courtesy clerks and self-checkout attendants on engagement, check-out procedures and best practices.
- Ensure till audits are being performed.
- Supervise basket retrieval process.
- Maintain break schedules for front end associates.
- Make sure carry-outs are offered to customers.
- Supervise cleanliness and safety conditions for front end and restrooms.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Full Job Description
Job Title
Responsibilities:
Responsibilities:
- Model exceptional customer service and engagement behaviors.
- Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them.
- Spend at least 90% of time on customer approach side of the check lanes.
- Be an approachable, visible source of assistance to both customers and associates.
- Maintain self-checkout and total front end queuing standards.
- Coach cashiers, courtesy clerks and self-checkout attendants on engagement, check-out procedures and best practices.
- Ensure till audits are being performed.
- Supervise basket retrieval process.
- Maintain break schedules for front end associates.
- Make sure carry-outs are offered to customers.
- Supervise cleanliness and safety conditions for front end and restrooms.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
How to Apply
Kroger
About
Founded in 1883 by Bernard Kroger in Cincinnati, Ohio, Kroger is one of the largest supermarket chains in the U.S., operating over 2,700 stores under multiple banners. Careers range from grocery clerk...
$32
/ hour
Kroger pays $32 for Retail Supervisor in Pleasant Grove, Utah, with most salaries ranging from $22 to $47. Pay can vary based on role, experience, and local cost of living.
Median
$32
Low
$22
High
$47
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Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.