Job TitleProvide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

ResponsibilitiesSupport company health and wellness initiatives

Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same

Maintain a current national and/or state registration, certification, or license depending on state requirements

Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement

Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing

Support the continued coaching and training of clerks and/or technicians

Compound medications according to state and any other regulations

Perform post fill audits to verify prescription information matches computer records

Support non-dispensing services through the use of various platforms, resources, and applications

Complete the all aspects of CLIA-waived screenings consistent with state and federal law as well as company polices

Provide any additional health and wellness services allowed by state and other regulatory bodies

Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management

Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud

Provide timely and accurate reporting of drive-time and mileage

Travel to designated pharmacies within a specified geographic region

Ability to work cooperatively in high paced and sometimes stressful environment

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to follow directions and seek assistance when necessary to resolve customer and business issues

Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Must be able to perform the essential functions of this position with or without reasonable accommodation

QualificationsMINIMUM

Driver's license and ability to travel independently

High School Diploma or GED

Must be 18 years of age

Ability to handle highly confidential information

Completion of national registration, certification or licensure

Desired

Any equivalent experience of a pharmacy technician

Any previous comparable experience