Primary Duties

• Ensure execution of department standards by leading by example and delegating as necessary
• Encourage, monitor and assist new techs through the technician training program
• Train and mentor new hire technician day-to-day training and support for pharmacy associates
• Maintain a current national and/or state registration, certification, or license depending on state requirements
• Identify training opportunities and coordinate on-the-job training/cross training with supervisors
• Support the development, implementation, maintenance, and ongoing improvement the department
• Participate actively in team meetings, responsible for relaying any shift issues and concerns to management, participate in issue resolution, and communicate information from management back to the team
• Assist shift supervisor in developing and complying with standard operating procedures (SOPs) and assuring compliance by associates
• Complete all technician tasks on the production floor as needed
• Guide associates and ensure established procedures, policies, and practices are followed
• Act as subject matter expert being able to recognize areas of opportunity and coach to correctness as appropriate
• Collaborate with shift supervisors to determine daily tasks to be completed and direct associates accordingly
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Core Values