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Walgreens Employee Reviews in Deerfield, IL

Employee Insights in Deerfield, IL

Review information last updated August 13, 2025.

Rating Distribution

6 ratings

Summary of Walgreens Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
3.5 out of 5

Across all Walgreens employee reviews, a recurring theme is the significant disparity between the demands of the roles and the level of support provided, particularly by management.
Many reviews highlight excessive workloads, often exceeding the responsibilities assigned, leading to employee burnout and stress.
Staffing shortages are a pervasive issue, forcing employees to perform duties outside their job descriptions and contributing to a tense and uneasy work environment.
Compensation is frequently cited as being below market value, with limited opportunities for salaries" class="text-primary-600">salary increases.
While some roles, such as Cashier and Customer Service Representative, offer opportunities for positive customer interactions, these are frequently overshadowed by the operational challenges and management shortcomings.
A consistent concern is the lack of proactive management support, particularly in addressing issues like harassment or inadequate communication.
Despite some positive customer interaction opportunities, the overall experience is consistently marred by a perceived lack of value and support, creating a stressful and demoralizing work environment for many Walgreens employees.
The most critical issue appears to be a systemic failure in leadership to adequately support its staff, leading to significant dissatisfaction and impacting employee retention.
Several reviews emphasize the detrimental impact of insufficient staffing levels and a reactive management style.
Employees frequently report being overwhelmed by their responsibilities, struggling to meet expectations with inadequate resources.
Communication breakdowns between management and staff are a common complaint, contributing to a sense of isolation and uncertainty.
The lack of investment in employee well-being, coupled with the pressure to achieve goals without sufficient support, creates a highly demanding and stressful work environment.
A notable trend is the observation that even positive customer interactions are diminished by the underlying operational challenges and the overall lack of support.
Ultimately, the reviews paint a concerning picture of Walgreens as an organization struggling with operational inefficiencies and a failure to prioritize its employees.
While some roles offer opportunities for customer interaction, the core issues of understaffing, inadequate support, and poor communication are consistently highlighted as significant obstacles to a positive and fulfilling work experience.
Addressing these systemic problems is paramount to improving employee morale and ensuring the long-term success of the Walgreens retail network.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Significant Workload Demands (across multiple roles)
  • Insufficient Staffing Levels
  • Lack of Management Support

Cons

  • Excessive Workload Demands
  • Low Compensation & Limited Raises
  • Poor Management Communication & Support
Jun 15, 2025
4 out of 5
Senior Software Engineer

Culture

Rating Compensation And Benefits
4/5
Rating Career Opportunities
5/5
Rating Culture And Values
4/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
5/5
Rating Work Life Balance
5/5

Pros

The employee demonstrates a strong work-life balance.

Cons

The employee’s current salary is below market value for comparable roles.

Jun 14, 2025
1 out of 5
Customer Service Representative

Horrible Company

Rating Compensation And Benefits
1/5
Rating Career Opportunities
2/5
Rating Culture And Values
1/5
Rating Diversity And Inclusion
2/5
Rating Senior Leadership
1/5
Rating Work Life Balance
3/5

Pros

The company is operational.

Cons

Following initial training, my scheduled hours were significantly reduced, falling far short of the originally agreed-upon commitment. Despite communicating the necessity of maintaining my income due to unforeseen family medical circumstances, the company failed to uphold the initial agreement and subsequently initiated termination proceedings. Throughout my employment, I consistently exceeded performance targets, however, shift leads frequently threatened further reductions in hours unless I maintained a demanding workload. I experienced differential treatment compared to a colleague, who received guidance regarding phone usage, while I was required to store my phone in the manager’s office nightly. Following a medical issue related to a chronic condition, I was subjected to strict adherence to clock-out procedures for restroom breaks, despite providing supporting medical documentation. The company’s misconduct policy appeared to prioritize subjective interpretations over concrete actions, leading to a disciplinary action stemming from an unintentional physical interaction. Furthermore, I was formally reprimanded for attempting to address the situation with the involved colleague. Another instance involved a written warning for utilizing the water fountain while a colleague was also using the restroom, despite lacking knowledge of their presence. The termination letter contained statements that negatively impacted my professional reputation, hindering my subsequent job search efforts. I observed instances where other employees engaged in behaviors that violated professional boundaries, such as intrusive personal inquiries and disregard for personal space, without receiving any corrective action. I was similarly disciplined for comparable actions, lacking clear communication or an opportunity to provide context or a defense. The HR process appeared to solely focus on the perspective of the complainant, neglecting to consider the circumstances or allow me to respond. This experience resulted in significant distress and has had a detrimental impact on my mental health, manifesting as difficulties with personal space, social interactions, and increased anxiety related to workplace environments. This situation has also negatively affected my ability to support my family and continues to impede my employment prospects.

Mar 20, 2025
3 out of 5
Associate

Squeezing retail to float Rx

Rating Compensation And Benefits
3/5
Rating Career Opportunities
4/5
Rating Culture And Values
3/5
Rating Diversity And Inclusion
3/5
Rating Senior Leadership
4/5
Rating Work Life Balance
4/5

Pros

Pharmacy managers and staff are compensated at a higher rate compared to retail management roles, although expectations and performance standards may not always align with this compensation level.

Cons

Retail employees consistently assume greater responsibility within the pharmacy, while the pharmacy team occasionally lacks sufficient support and collaboration from upper management. Company policy has, at times, contributed to a perception of elevated pharmacist status.

Feb 18, 2025
4 out of 5
Consumer Relations Representative

It was cool place to work

Rating Compensation And Benefits
5/5
Rating Career Opportunities
3/5
Rating Culture And Values
4/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
3/5
Rating Work Life Balance
3/5

Pros

The employee receives competitive benefits and enjoys the flexibility of a work-from-home arrangement.

Cons

There is a reliance on an attendance tracking system, and opportunities for direct employee feedback and engagement appear limited. Advancement opportunities may also be restricted.

Jan 17, 2025
1 out of 5
Business Analyst

The next "Sears"

Rating Compensation And Benefits
1/5
Rating Career Opportunities
1/5
Rating Culture And Values
1/5
Rating Diversity And Inclusion
1/5
Rating Senior Leadership
1/5
Rating Work Life Balance
2/5

Pros

Positive working relationships with several colleagues and managers.

Cons

The organization has a significant number of long-tenured employees contributing to a challenging work environment. Executive leadership demonstrates limited engagement with frontline staff. There is a pattern of blame shifting and workforce reductions. Resistance to change and process improvements is prevalent. A formal onboarding process is lacking. Employees are frequently expected to possess expert-level knowledge of established processes and “best practices.” The company culture prioritizes risk avoidance.

Jan 17, 2025
3 out of 5
Director

Nice until you lose your job

Rating Compensation And Benefits
4/5
Rating Career Opportunities
3/5
Rating Culture And Values
3/5
Rating Diversity And Inclusion
4/5
Rating Senior Leadership
1/5
Rating Work Life Balance
4/5

Pros

The employee thrives in a dynamic and collaborative environment, demonstrating a strong work ethic and adaptability.

Cons

Concerns have been raised regarding long-term job security and the need for enhanced leadership development opportunities.

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All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Walgreens. Contact us to suggest updates to this page.